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paypal - return for refund?

DON79
DON79 Posts: 3,842 Forumite
Hi all

hubby ordered a tub of mineral/vitamin supplement for our chickens, must weigh about 5kg. Anyway, it got delivered and the packaging was awful. Just basically some thin paper wadding and a plastic bag. So the tub was completely bashed in and the powder had spilled during transit. It didn't look too bad when it arrived on my doorstep but when I opened the packaging it was bad....

So I took photos as above and emailed the seller about it and sent the photos. That was over 48 hours ago and no response, which I am not really surprised about!

So now the question is, if we escalate this to a paypal dispute - will we have to return this to get a refund given that it is in no fit state to be sent back through the postal system again??

Also, it is dodgy looking white powder :p and I am surprised it even got delivered to me given it was spilling out when it arrived and that it stinks horribly.

Any thought please about whether a return would be necessary for a refund in this instance? Thanks.

th_f40cdd14-6328-4c83-8a62-fe7fba3ac8e4.jpg

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th_bb7d99c6-abcd-4463-aeaa-fa3cafe253c9.jpg

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removed the offending link! :o

or maybe not! ha ha! she still comes up if I click on the pictures!!! Oh I give up... :rotfl:
BSC #215/No.1 Jan 09 Club

Comments

  • alfiesmum
    alfiesmum Posts: 1,171 Forumite
    Being an incurable nosey cow, I clicked on the photos right away. Didn't really read the post if I'm honest. And wondered immediately how I explain to the OH why I'm looking a pictures of a used condom in a heap.....

    Note to self, wake up properly before clicking on peeps pictures!
  • DON79
    DON79 Posts: 3,842 Forumite
    alfiesmum wrote: »
    And wondered immediately how I explain to the OH why I'm looking a pictures of a used condom in a heap.....

    Note to self, wake up properly before clicking on peeps pictures!

    :eek: ok! wonder how that came up!!

    on my photobucket page, it has a girl in a rather suggestive pose...

    obviously different people get different pictures! Mine has always come up with this girl for some reason.

    Sorry! :o:o

    edit - I just clicked my link again and it came up with a play.com advert this time. weird!
    BSC #215/No.1 Jan 09 Club
  • alfiesmum
    alfiesmum Posts: 1,171 Forumite
    edited 22 July 2011 at 9:55AM
    No, I mean that your photos look like a used condom! I see no girl, but I do have an advert for fish that eat your feet at the side of them. I seriously need some sleep. Or chocolate possibly.

    Oooooooh! Now she's there!! Hahahaha. Nice looking lass, she's going to freeze today though.
  • DON79
    DON79 Posts: 3,842 Forumite
    alfiesmum wrote: »
    No, I mean that your photos look like a used condom! I see no girl, but I do have an advert for fish that eat your feet at the side of them. I seriously need some sleep. Or chocolate possibly.

    well I think you may definitely some sleep.... :D But I personally would go for the chocolate option every time :EasterBun
    BSC #215/No.1 Jan 09 Club
  • DON79
    DON79 Posts: 3,842 Forumite
    any idea's please??? :)
    BSC #215/No.1 Jan 09 Club
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It may be worth phoning the seller. Know what you want them to do before hand though, a full refund or a partial.
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