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letter recieved

Hi all,
we recieved a letter today from a company called "cages world " we purchased a cage in Febuary 2011 saying due to a technical error your payment was never recieved !!!! they say they are going to charge our original card with the amount
Now this is 5 months on ,can they do this ???
any answers would be great
many thanks

Comments

  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes. Up to 6 months.

    You are liable for 6 years.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    I'm presuming you did receive the goods?
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    moomoo4444 wrote: »
    Hi all,
    we recieved a letter today from a company called "cages world " we purchased a cage in Febuary 2011 saying due to a technical error your payment was never recieved !!!! they say they are going to charge our original card with the amount
    Now this is 5 months on ,can they do this ???
    any answers would be great
    many thanks

    Interestingly, you don't actually say whether your card was charged at the time or not.

    Assuming it wasn't, you owe the money.
  • pcombo
    pcombo Posts: 3,429 Forumite
    It amazes me how if theres an error or payment doesn't get collected.

    Consumers think owell free goods, Company has no rights to claim there money back from me.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You are fortunate that they told you in advance. A lot of times, companies will take it without forewarning, often causing bank charges and further problems.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
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