xp help virus

millwalll

Hi all after some advice got my dad's laptop his got virus software and microsoft defender but he got a virus notpad.exe and when i run defender its says it got locktoall spyware i keep removing these but they still on there any advice i was gonna use the recovery disk but it wont let me use the d drive at all.

can anyone give me any advice how to sort this as it basically keep loading pop us and is right pain many thanks

albertross_2

http://forums.moneysavingexpert.com/showthread.html?t=133269

Diablo

Make sure all your spyware removers and alike are all up to date, turn off system restore then boot into safe mode without networking...run your scans and hopefully that should do it.
Don't forget to turn system restore back on when you reboot into normal mode.

Browntoa

which is what the thread Albertross posted says ?????

Diablo

Well Albatross's post wasn't there when I started typing my post, oh well must learn to type faster :rolleyes:

ian02

Diablo wrote:

Don't forget to turn system restore back on when you reboot into normal mode.

You could, like a lot of people do(myself included)leave system restore off altogether, because viruses' can hide in the system restore & an AV wont pick them up.

skiddy2k

Decent AVs scan SystemRestore files.
I keep SystemRestore on... anything goes wrong with PC, try to fix it, if it doesnt work, restore system!... if that doesnt work or I download a virus/adware, dissable SystemRestore, remove threat and enable SystemRestore.

SystemRestore often used to be my first solution to malicious files... if that didnt work, then try AV/AS solutions.
Thankfully, I havent been infected for 9 months now

millwalll

ive turned off system back up run the scaned it found 3 virus said it got rid of them restarted the computer done the scan again and it picking them up again they dont seem to want to go.

Zahc

Did you do the scan in safe mode?

Browntoa

you need to post a hijackthis log for me , it tells you how at the end of the Malware removal thread posted above

ian02

skiddy2k wrote:

Decent AVs scan SystemRestore files.

Decent AV's? I hope your not referring to either Norton or McAfee as decent AV's :rotfl: