Halifax - Recent 'Your ISA is about to mature' error

Isawthisandthoughtofyou

Hi All,

Since you're looking at this forum, you'll probably have spotted this if you've got a Halifax ISA due to mature, but just in case:

My wife and I both received letters this month from the Halifax to advise that our 2 year fixed rate ISAs were due to mature soon. However, the amount showing as being the 'Capital Invested' was approx' £125 less than we had opened the accounts with. This shortfall was also reflected in the 'Total' value shown too.

We contacted the Halifax and apparently the correct original investment did show on their system, so we've asked for an amended letter with the correct amounts showing to be sent.

It's my opinion that the interest earned in the first year has been deducted from the original 'Capital Invested' amount, rather than being added, since that's the exact difference between the actual 'Capital Invested' figure and the incorrect 'Capital Invested' figure on the paperwork.

Obviously it remains to be seen whether the correct amount is paid out first time.

So, keep your eyes peeled and check those figures!...