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Paying into Santander - omitted Surname after reference!!

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Hi,

I made a payment from my Natwest account into my Santander Savings account today.

I inputted 09-00-00 and 00050005, and put my account name (Rxxxxxxxx) as the Reference. I forgot that it actually should be (RxxxxxxxxSUR) - "SUR" being the first 3 characters of my surname.

Does it matter? I will call Santander later this pm, but if anybody has any prior similar experience that would be appreciated!

Thanks!

Comments

  • Toe-Jam
    Toe-Jam Posts: 1,554 Forumite
    Yes it will matter, the money will go into a holding account, Call them up and they will be able to go into the account and then forward it to yours
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