3x Blueberry Bushes £4.98, free P&P - glitch?

fiscalfreckles

blackfairykitten wrote: »

I got the email above too, but check your account as I have had the money taken out yesterday so have emailed them!

Was going to anyway. Accusing me of "abusing the situation" - which was their own silly mistake!
And I'm annoyed that they told me to re-order & gave me another £5 code, but the item I ordered has gone up by £3, that's not exactly re-ordering & just paying the p&p now, is it?!
Won't be bothering with this lot again.

lordgoata

fiscalfreckles wrote: »

Was going to anyway. Accusing me of "abusing the situation" - which was their own silly mistake!
And I'm annoyed that they told me to re-order & gave me another £5 code, but the item I ordered has gone up by £3, that's not exactly re-ordering & just paying the p&p now, is it?!
Won't be bothering with this lot again.

Indeed. I guess they have to recoup the costs of the ones that slipped through somehow

lordgoata

blackfairykitten wrote: »

I got the email above too, but check your account as I have had the money taken out yesterday so have emailed them!

Thanks for that, just checked my account and they did the same to me.

Do you happen to have an e-mail address for them, couldn't find one on the website and I refuse to use webforms as I won't have a copy for my records :mad:

CommitedToChange

They've taken the money from my account as well - the cheek! I only order the set of three blueberry bushes that has now disappeared from the website. (or gone up in price).

Thanks for the heads up Blackfairykitten

EDIT: here's the e-mail addy I used. [EMAIL="vanmeuwen1@prolog.co.uk"]vanmeuwen1@prolog.co.uk[/EMAIL]

lordgoata

CommitedToChange wrote: »

here's the e-mail addy I used. [EMAIL="vanmeuwen1@prolog.co.uk"]vanmeuwen1@prolog.co.uk[/EMAIL]

Excellent, thank you.

highland2010

lordgoata wrote: »

Excellent, thank you.

CommitedToChange wrote: »

They've taken the money from my account as well - the cheek! I only order the set of three blueberry bushes that has now disappeared from the website. (or gone up in price).

Thanks for the heads up Blackfairykitten

EDIT: here's the e-mail addy I used. [EMAIL="vanmeuwen1@prolog.co.uk"]vanmeuwen1@prolog.co.uk[/EMAIL]

on a recent confirmation letter i have email
[EMAIL="ccare@vanmeuwen.co.uk"]ccare@vanmeuwen.co.uk[/EMAIL]

HTH

italiastar

I called them this evening and was told that the e-mail was sent out in error and that I would receive my order.

CommitedToChange

I had an email saying my order will be sent out in August - so looks like they are honouring some orders

catsneel

CommitedToChange wrote: »

I had an email saying my order will be sent out in August - so looks like they are honouring some orders

Same here, going to hang on and see if they refund the money back into my account first before contacting them . If they don't then i'll assume they are going to honour the order.

italiastar

italiastar wrote: »

I called them this evening and was told that the e-mail was sent out in error and that I would receive my order.

I got the e-mail confirming delivery too??