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Damaged laptop - consumer rights

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  • elminio
    elminio Posts: 10 Forumite
    The 7 days are way over now and still no response. What can I do as my next step to follow on this?
  • elminio
    elminio Posts: 10 Forumite
    Can anyone give me some advice?
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    You should really have mentioned that you will take them to court in your letter but quite honestly I do not think that would have gotten you a response either, so actually starting the proceedings for small claims action is really your only option at this point.

    There is lots of information Here on how to proceed. Dont be worried about the court process its quite simple and will be in your home court assuming the company tries to defend.
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
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