Hijack This

245

Comments

  • socrates
    socrates Posts: 2,889 Forumite
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 22:22:43, on 21/07/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v7.00 (7.00.6002.18005)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
    C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\WindowsMobile\wmdSync.exe
    C:\Program Files\HP\HP LaserJet Professional M1530 MFP Series\Fax Driver\hppfaxprintersrv.exe
    C:\Program Files\Ask.com\Updater\Updater.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\uTorrent\uTorrent.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtblfs.exe
    c:\Users\andy\Downloads\HijackThis(2).exe
    C:\Windows\system32\SearchFilterHost.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
    O3 - Toolbar: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
    O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
    O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
    O4 - HKLM\..\Run: [CCUTRAYICON] "C:\Program Files\Intel\IntelDH\Intel Media Server\tools\IntelDHFMSetLoginStatus.exe"
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
    O4 - HKLM\..\Run: [P17RunE] RunDll32 P17RunE.dll,RunDLLEntry
    O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
    O4 - HKLM\..\Run: [ToolboxFX] "C:\Program Files\HP\ToolboxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on
    O4 - HKLM\..\Run: [HP LaserJet Professional M1530 MFP Series Fax] C:\Program Files\HP\HP LaserJet Professional M1530 MFP Series\Fax Driver\hppfaxprintersrv.exe "HP LaserJet Professional M1530 MFP Series Fax"
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Users\andy\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
    O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{AF6A2B26-8111-47C6-8DD1-B1DFA0E0E7A4}: NameServer = 87.194.255.155,8.8.8.8
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
    O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
    O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\Windows\SYSTEM32\crypserv.exe
    O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
    O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: HP LaserJet Service - HP - C:\Program Files\HP\HPLaserJetService\HPLaserJetService.exe
    O23 - Service: Intel DH Service (IntelDHSvcConf) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe
    O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
    O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
    O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
    O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
    O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
    O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    --
    End of file - 11558 bytes
  • closed
    closed Posts: 10,886 Forumite
    Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
    O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
    O4 - HKLM\..\Run: [HP LaserJet Professional M1530 MFP Series Fax] C:\Program Files\HP\HP LaserJet Professional M1530 MFP Series\Fax Driver\hppfaxprintersrv.exe "HP LaserJet Professional M1530 MFP Series Fax"
    O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKLM\..\Run: [ToolboxFX] "C:\Program Files\HP\ToolboxFX\bin\HPTLBXFX.exe" /enumn /alertsn /notificationsn /fln /frn /appDatan /tmcpn



    This is a general guide on cleaning up infections and speeding up pc's https://forums.moneysavingexpert.com/discussion/2436849

    If you haven't all ready done it, Install Malwarebytes and do a FULL (not quick) scan (after updating it), fix anything found before closing, otherwise you'll have to do it all over again. If anything was found reboot the machine before continuing. http://www.filehippo.com/download_malwarebytes_anti_malware/

    If you know you have just been infected, with a fake antivirus for example, running system restore to a previous restore point is often the fastest way of getting your machine working again

    __________________________________________________


    __________________________________________________


    Install and run ccleaner (untick the google toolbar during the install). Untick the "windows log files" box, under the system heading before cleaning. Also Tick the java cache tick box under CCleaner, applications, internet to wipe the java cache which sometimes hides infections. http://www.piriform.com/ccleaner/download/slim

    Install and run startuplite, accept suggested changes - http://www.malwarebytes.org/StartUpLite.exe

    Click the java icon in control panel, updates, untick check for updates

    __________________________________________________

    __________________________________________________

    In the firefox address bar, type about:config then right click, new boolean, create a key called config.trim_on_minimize set to true

    Using Hijackthis, tick and fix these entries



    O3 - Toolbar: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
    O3 - Toolbar: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)

    __________________________________________________



    Unless you use media sharing across the network, disable it in media player, library, media sharing, or options media sharing, untick find and share media

    __________________________________________________

    Unless you entered it or know this nameserver is trustworthy, you may wish to delete it, as it is sometimes a sign of infection


    O17 - HKLM\System\CCS\Services\Tcpip\..\{AF6A2B26-8111-47C6-8DD1-B1DFA0E0E7A4}: NameServer = 87.194.255.155,8.8.8.8

    If you want a speedy machine, Use windows firewall and replace your antivirus and security software with avast 6 free - (a fast and lightweight virus scanner with good detection rates) http://www.avast.com/free-antivirus-download :

    This is a list of (or remnants of) security software evident in your log, you may wish to uninstall these in Control Panel (add/remove programs or programs/features) to keep your PC running smoothly, too much overlapping or bloated security or useless tuning software can have a drastic effect on performance - always leave one resident scanner running (eg avast/avira etc)

    ---- kaspersky

    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtblfs.exe
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm
    O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe

    __________________________________________________

    __________________________________________________

    Run Windows update, Internet explorer is out of date


    __________________________________________________

    start, run, msconfig, select services tab, disable these services UNLESS you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

    SSDP Discovery Service
    Remote Registry
    WebClient
    Distributed Link Tracking Client

    Also disable these services if you don't use them by running msconfig, services tab (or uninstall the underlying software)

    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe

    __________________________________________________

    Consider uninstalling microsoft search Enhancement pack
    __________________________________________________

    __________________________________________________

    __________________________________________________

    When you've done all that, post a fresh hijackthis log and any logs of infections
    !!
    > . !!!! ----> .
  • RussJK
    RussJK Posts: 2,359 Forumite
    Unstable as in freezing? You may wish to run CHKDSK:
    http://www.youtube.com/watch?v=n9qFQ4fwa5k

    If you have trouble viewing the video, then I'll give a written guide.
  • socrates
    socrates Posts: 2,889 Forumite
    RussJK wrote: »
    Unstable as in freezing? You may wish to run CHKDSK:
    http://www.youtube.com/watch?v=n9qFQ4fwa5k

    If you have trouble viewing the video, then I'll give a written guide.

    As I was saying it was unstable as I was going through all the processes - I have run CHKDSK, installed and uninstalled Kaspersky (and updated) as well as Malware Bytes

    Any other advice?
    But I must say the old version of Kaspersky used to scan nicely in the background - however any scan I perform now slows all processes down to a snails pace.
  • RussJK
    RussJK Posts: 2,359 Forumite
    edited 21 July 2011 at 11:04PM
    socrates wrote: »
    As I was saying it was unstable as I was going through all the processes - I have run CHKDSK

    Did you check for bad sectors though?

    It's just you don't seem to be getting anywhere with just disabling startups, and all these Hijackthis logs being posted are basically the same.
  • socrates
    socrates Posts: 2,889 Forumite
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 23:12:02, on 21/07/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v7.00 (7.00.6002.18005)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
    C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\WindowsMobile\wmdSync.exe
    C:\Program Files\HP\HP LaserJet Professional M1530 MFP Series\Fax Driver\hppfaxprintersrv.exe
    C:\Program Files\Ask.com\Updater\Updater.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\uTorrent\uTorrent.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtblfs.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\VideoLAN\VLC\vlc.exe
    c:\Users\andy\Downloads\HijackThis(2).exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
    O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
    O4 - HKLM\..\Run: [CCUTRAYICON] "C:\Program Files\Intel\IntelDH\Intel Media Server\tools\IntelDHFMSetLoginStatus.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
    O4 - HKLM\..\Run: [P17RunE] RunDll32 P17RunE.dll,RunDLLEntry
    O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
    O4 - HKLM\..\Run: [ToolboxFX] "C:\Program Files\HP\ToolboxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on
    O4 - HKLM\..\Run: [HP LaserJet Professional M1530 MFP Series Fax] C:\Program Files\HP\HP LaserJet Professional M1530 MFP Series\Fax Driver\hppfaxprintersrv.exe "HP LaserJet Professional M1530 MFP Series Fax"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
    O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{AF6A2B26-8111-47C6-8DD1-B1DFA0E0E7A4}: NameServer = 87.194.255.155,8.8.8.8
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
    O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
    O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\Windows\SYSTEM32\crypserv.exe
    O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
    O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: HP LaserJet Service - HP - C:\Program Files\HP\HPLaserJetService\HPLaserJetService.exe
    O23 - Service: Intel DH Service (IntelDHSvcConf) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe
    O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
    O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
    O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
    O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
    O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
    O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    --
    End of file - 10392 bytes
  • debitcardmayhem
    debitcardmayhem Posts: 12,582 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just a query really , why are you still using uTorrent ?
    And IE 7
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • socrates
    socrates Posts: 2,889 Forumite
    Just a query really , why are you still using uTorrent ?
    And IE 7

    I use FF and what do you suggest instead of uTorrent?
  • RussJK
    RussJK Posts: 2,359 Forumite
    Still loads of autostarts to disable.

    Might be useful to know what Firefox plugins and extensions your running. I'd suggest you do a quick scan with OTL and just post the OTL.txt log:
    http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/

    Although you are welcome to post both logs.
  • socrates
    socrates Posts: 2,889 Forumite
    RussJK wrote: »
    Still loads of autostarts to disable.

    Might be useful to know what Firefox plugins and extensions your running. I'd suggest you do a quick scan with OTL and just post the OTL.txt log:
    http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/

    Although you are welcome to post both logs.

    OTL keeps freezing
This discussion has been closed.
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