iPod help needed please!!

robinson79

hello all, hope you had a good christmas! :beer:
i just got a new ipod nano using a £15 off code from here
trouble is, it doesn't seem to be connecting to itunes properly...when i first connected it it was fine and synched the songs onto the ipod..but there was a window that popped up where you could type in yopur name/ipod name but that disappeared, now the ipod doesn't connect to itunes when i connect it via the usb cable..:mad:
there is nothing under 'devices' to say my ipod is connected even though it is charging...:o
does anyone have any idea what i'm on about, and can offer advice? (it didn't come with instructions/installation cd and the online guide is gobbledegook :rolleyes: )
many thanks
x

streather

if you have a windows pc i recommend trying winamp, it has ipod support built in to it and it handles transferring songs better than itunes i used to use it when i had my old 3rd gen ipod

banger9365

try puting the usb in the back usb ports (they have more power )and download the newest verion of itunes it mite help

gaming_guy

banger9365 wrote:

try puting the usb in the back usb ports (they have more power )and download the newest verion of itunes it mite help

and front ones can be classed as usb hubs

robinson79

thanks guys,
ive tried reinstalling itunes, and connecting the ipod to the usb ports at the back, to no avail
the ipod charges, but nothing happens on screen to show it's connected..
any other ideas?
many thanks
x

skyepark

whered you buy it from? and how much for?

robinson79

john lewis, £114
spoke to someone at apple today, and they're sending someone round to pick it up and have a look at it. if they can't fix it they will give me a new one :beer:
x

domestic_goddess

hi had same prob with my ipod what i did to fix it was start i tunes up 1st then plugg your ipod in now it works fine hope this helps

mr sickofhavingnomoney

smoggie till i die

CovRobbo

I had a similar problem with itunes not recognizing my ipod. I managed to get it working by doing the following:

1. Open the start menu and right click on My Computer, click on the manage button.

2. Left click the expand sign (+) on the Services and Applications, select services.

3. Double click ipod service option

4. Make sure your ipod is not connected and click the stop button

5. Connect your ipod, wait a few seconds, and click start.

6. Click OK to leave that window

7. Start itunes

This worked for me, although it may be a different problem. If it still doesn't work I'll try and find another approach.

Let me know, good luck

robinson79

many thanks CovRobbo,
tried that, it did seem to do the trick very briefly last night...:beer:
but now it's saying 'the ipod seems to be corrupted'/'usb device not recognised' blah blah....:eek:

it it going to be collected on tue/wed so they can have a look at it but i wish i could just get a new one!!
x

wilf55

i also got my daughter new ipod for christmas from lewis's it arrived with adapter for charging via usb but no software or means of downloading music is there something missing or is that all there should be ...just got usb wire and earplugs/phones...my expert other daughter said it should have come with more 4 mb pink ipod nano if that makes any difference £129 from john lewis although i did use promo codes quidco and pigsback vouchers to purchase it total cash cost to me £38...was seriously happy so was daughter but would be more happy if i know ive got everything i should have

thanks