We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Faulty Laptop - Not fit for purpose?

Hi,

I bought a laptop a in December last year

Gradually over time the screen started to flicker. I logged it with the manufacturer who repaired it and sent it back. Unfortuntly it wasn't packaged correctly so when it came back there was a crack on the laptop plastic.

I sent it back again, it and it came back ok - with a new case. However within two weeks of use the screen is flickering again....

Do i send it back again or ask for a refund? Is it fit for purpose?

Maybe i should give the manufacturer one more chance?

Thanks

Comments

  • Mupette
    Mupette Posts: 4,599 Forumite
    you might want to post this with the pc experts with make and model of machine, there maybe a traite with it.
    GNU
    Terry Pratchett
    ((((Ripples))))
  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Missing a few details

    Where purchased from, What Make and Model, How long was it away at repair.
  • skipfeeney
    skipfeeney Posts: 131 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Its a Zoostorm VMe50, bought from Ebuyer, and it each time its been repaired its been gone between 1 and 2 weeks.
  • Zandoni
    Zandoni Posts: 3,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I'd suggest you phone ebuyer and have a chat with them, they may let you exchange for a different brand.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.9K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.5K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.