We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

item not working was desribed new

bought a chainsaw from ebay.the ebayer says it was brand new.it loks new.but it wont work.he is prepared to do a refund or a swap for another ,my problem is he wants me to send it back,and he wants me to pay this postage costs.
where do i stand ..do i have to pay for it to be sent back or the seller..thanks

Comments

  • Heavenly
    Heavenly Posts: 596 Forumite
    Part of the Furniture 100 Posts
    You will have to pay to return it even if you put a claim in through ebay but you shouldn't have to pay for another to be sent out to you. If you got a refund, you'd only get your original payment back.

    Remember if you do return to get tracking or else he could say it was never returned.

    D :)
    TWBM in 2010 (#200): DSLR Camera, DS, £1K+ cash
    2010 Comping Challenge A-Z (#108) A.B.C.D.E.F.G.H.I.J.K.L.M.N.O.P.Q.R.S.T.U.V.W.X.Y.Z
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.