frost free fridge freezer - but freezer needs defrosting

MPwannasavemoney

This is really annoying.

We bought a brand new frost free fridge freezer.

(Mostly) all was well - until the wife called me up and work complaining she spent 2 hours chipping all the ice that had built up in the freezer.

Got Bosch in to check. They found nothing wrong. And charged nearly £70 for the privilege!

ariba10

The most likely cause is leaving the door slightly open.

Sometimes if you overfill a draw the door does not close properly and lets the moist air in and that freezes.

MPwannasavemoney

ariba10 wrote:

The most likely cause is leaving the door slightly open.

Sometimes if you overfill a draw the door does not close properly and lets the moist air in and that freezes.

We've been monitoring that. It may have happened once. Thing no-one in the house reports any open doors, yet the ice is slowly building up!

Bosch should have offered that as an explanation before sending an engineer round with a bill!