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Question For Eon or Npower rep(if the is one) Re: Smart meter changing supplier
notts_phil
Posts: 1,087 Forumite
Right.
Currently with Eon. Have a smart meter that gives automatic readings etc.
Requested transfer to Npower.
Will Npower be able to read my smart meter automatically like Eon currently, or will it revert to the time being to being a credit meter that is read manually by a meter reader.
Eon have said no because the meter readings from these smart meters go to their data collector and when i moved supplier they wouldn't be able to share this with NPOWER. The data is not collected centrally.
One Npower rep agreed with the above,but after double checking said no it would revert to a normal credit meter as they weren't interchangeable at the moment.
If someone Could give me a straight answer this would be much appreciated.
Currently with Eon. Have a smart meter that gives automatic readings etc.
Requested transfer to Npower.
Will Npower be able to read my smart meter automatically like Eon currently, or will it revert to the time being to being a credit meter that is read manually by a meter reader.
Eon have said no because the meter readings from these smart meters go to their data collector and when i moved supplier they wouldn't be able to share this with NPOWER. The data is not collected centrally.
One Npower rep agreed with the above,but after double checking said no it would revert to a normal credit meter as they weren't interchangeable at the moment.
If someone Could give me a straight answer this would be much appreciated.
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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Comments
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Hi notts_phil,
I have spoken to a colleague about this and they have said that at the moment each supplier is using it's own SMART technology.
So if you change from E.ON with an E.ON SMART meter, then the new supplier will treat this as just a normal credit meter and it will need to read and provide readings manually.
This may change in the future, but I'm not sure when etc.
We do have a department dedicated to this and you can always get in touch with them if you need to.
Hope this helps a bit.
Helena
“Official Company Representative
I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
I wonder if anyone else will concur with this?Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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Could the N power rep confirm this or otherwise please?Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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Hi notts_phil,
I have spoken to a colleague about this and they have said that at the moment each supplier is using it's own SMART technology.
So if you change from E.ON with an E.ON SMART meter, then the new supplier will treat this as just a normal credit meter and it will need to read and provide readings manually.
This may change in the future, but I'm not sure when etc.
We do have a department dedicated to this and you can always get in touch with them if you need to.
Hope this helps a bit.
Helena
Good grief which moron decided that was they was to go, British Gas with Betamax, Eon with VHS, N-Power with V2000 it beggers belief.That gum you like is coming back in style.0 -
Stupid isnt it
Sounds like very un joined up thinking!. Ive had this meter in for around 2.5 years nowGood grief which moron decided that was they was to go, British Gas with Betamax, Eon with VHS, N-Power with V2000 it beggers belief.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Great way of preventing serial switchers though-'you want to switch, you'll have to pay for a new meter'?No free lunch, and no free laptop
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I think United Utilities are the only one that charge for the meter? I could be wrong though I only came across it once. My understanding is you can switch supplier but it ceases to be a SMART meter. It is annoying that they are all using different set ups, but they're just trials. I don't believe the government has said what is to be used for the roll out so they have to try as many as they can I guess.Mixed Martial Arts is the greatest sport known to mankind and anyone who says it is 'a bar room brawl' has never trained in it and has no idea what they are talking about.0
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Great way of preventing serial switchers though-'you want to switch, you'll have to pay for a new meter'?
Theres no charge invovledHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Hi it will revert to a standard credit meter, I believe when I asked npower are only trialing a small batchDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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