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Orange preventing access to emails
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Update: I've spoken to Orange on the customer service number they quoted on their email and they are denying any knowledge that my account exists. Htey even say the case number they gave me doesn't exist.0
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Hi Mr Glover Lover
Sorry to hear about your recent experiences. I'd be happy to take a look into this for you if you'd like?
Although we can't receive private messages on here, you can send us your details through the "Send a private message" link on our Facebook page, which is listed in the Contact Info given on our Profile page on here.
I hope we can help to get to the bottom of this for you.
^Darren_OrangeHelpers“Official Company Representative
I am the official company representative of Orange. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
20 e-mails a day limit, now there's a provider I will never consider, thanks for the warning!0
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Have you checked your computer for Viruses or Malware, perhaps you are sending far more emails than you think...0
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What I don't understand is you say its happened on 3 or 4 occassions, but you still didn't consider backing anything up or moving to a different free service??0
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