How (not) to unsubscribe from a mailing list !?

redux

I received this confirmation email about unsubscribing from Iolo Technologies' mailing list about their System Mechanic crudware :mad:

This was after they sent me another spam message earlier this morning

I tried the program for 20 minutes last January and uninstalled it

It is pretty comical, the way they've contextually searched my message to give 8 help links, but does anyone know how to actually get rid of these people?

I suppose their spam filter advice is best - if it works :rotfl:


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IMPORTANT: Please add "support-crm@iolo.com" to your e-mail client's "safe senders" list. Many spam filters erroneously block e-mail sent from iolo's support personnel.
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Please note that this message was automatically generated by iolo's Customer Care Center. Replies to this e-mail are not processed.

Dear ___,

Thank you for contacting iolo technologies' Customer Care Center. Based on the contents of your submitted inquiry, we feel the following Knowledge Base articles are most likely to address your request for assistance. Please carefully review the information contained in the documents below:

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- I receive a message stating, "Unable to locate the processor performance object" when I start the System Mechanic® Memory Mechanic™ tool.
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01185

- The System Mechanic® Disk Defragmentation wizard takes a long time to complete.
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01183

- How to revert the System Mechanic® Popup Blocker back to its default list settings
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01515

- I lost my User ID and/or Serial Number
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01423

- Time & Chaos is generating errors or having difficulty starting after using System Mechanic®
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01648


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Please also check the following links for answers to our customer's most frequently asked questions:

1. Need to download the latest version of your software?
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01366

2. Lost or misplaced your licensing information? Retrieve it instantly with our licensing lookup wizard.
http://www.iolo.com/customercare/licensinginfo.aspx

3. Having trouble entering your licensing information?
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01381

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If the information above does not sufficiently resolve your inquiry, please try a detailed search of our Knowledge Base located at the following address:

http://www.iolo.com/customercare/search.aspx

If after carefully searching our Knowledge Base you are still unable to find an answer to your question, click the link below to confirm your request for information send it directly to a member of our Customer Care Center who will begin researching the issue immediately:

http://www.iolo.com/customercare/submitinquiry.aspx?id=d316ea69-98a5-483c-8359-65d1c094de49

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For your reference, here is a copy of your original inquiry:

It's been a year since I tried your crappy program, as your special spam message this Christmas morning so patronisingly reminds me.

I've already ATTEMPTED to unsubscribe 3 times from your newsletter

And sent you adverse comment on the performance of the program explaining why I would not use it

Now !!!! off and stop nagging me with spam about this rubbish software that patronises people that everything is so dangerous, and then lies about what it's doing - eg deleting System Restore points without any notice whatsoever

PLEASE UNSUBSCRIBE ME FROM YOUR SPAM LIST !!!

Happy Christmas morning to you too!

John_Gray

Do you have a method of blocking an email address or a mail domain? That would seem to be the only practical answer if they continue to send you rubbish emails...

John

PS That's unless you want to email abuse@iolo.com or postmaster@iolo.com, or the same for their ISP...

redux

I'll try the email filters, but I just thought it was highly comical that a sent email contains advice to people who didn't receive it - "Many spam filters erroneously block e-mail sent from iolo's support personnel"