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http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Situationsthatcanchangeyourconsumerrights/DG_195116
Don't know if this will be of any help Lupyloo.0 -
Well I cant believe it but they finally got in touch, I am so pleased. They are going to send me a longer extender free of charge, this will solve all of my problems. Dont have to look for a new one and besides I really really love this set, it was just the length that was an issue. The pictures dont really do it justice, it is really pretty in real life IYKWIM.
My fault though as I should have checked measurments thoroughly. They were very apologetic and sincere and I feel bad for thinking the worst. Thank you for all the support though. If you havent chosen anything else Hollie they might be worth another look. Soooo pleased its sorted, one more thing to tick off my ever increasing list.Clixsense since 31.01.16 $122.13 Neo bux since 31.01.16 400 RR $1018.00
Swagbucks since 27.09.15 £310 amazon gc, $50.00 Steam gc £100.00 paypal 2,805 points to cash out0 -
Really am pleased to hear that Lupy!0
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I know MrsDrink, it is so nice when things can be resolved. Thanks for thelink by the way, very happy I didnt have to use it xClixsense since 31.01.16 $122.13 Neo bux since 31.01.16 400 RR $1018.00
Swagbucks since 27.09.15 £310 amazon gc, $50.00 Steam gc £100.00 paypal 2,805 points to cash out0 -
Ah thats brill so pleased for you.i did see some things i liked on there so will see xWell I cant believe it but they finally got in touch, I am so pleased. They are going to send me a longer extender free of charge, this will solve all of my problems. Dont have to look for a new one and besides I really really love this set, it was just the length that was an issue. The pictures dont really do it justice, it is really pretty in real life IYKWIM.
My fault though as I should have checked measurments thoroughly. They were very apologetic and sincere and I feel bad for thinking the worst. Thank you for all the support though. If you havent chosen anything else Hollie they might be worth another look. Soooo pleased its sorted, one more thing to tick off my ever increasing list.0 -
I cant beleive this company they really are amazing...... just had a dispatch email confirming the whole order is being sent out with the extra chain!!! I am exstatic, have told them so too. I wont even have to bother messing about adding the chain. Well done to a fantastic outcome xxx
And I have got three stars now wooohooxClixsense since 31.01.16 $122.13 Neo bux since 31.01.16 400 RR $1018.00
Swagbucks since 27.09.15 £310 amazon gc, $50.00 Steam gc £100.00 paypal 2,805 points to cash out0 -
Brilliant,have to ask what do the stars mean anyway? xI cant beleive this company they really are amazing...... just had a dispatch email confirming the whole order is being sent out with the extra chain!!! I am exstatic, have told them so too. I wont even have to bother messing about adding the chain. Well done to a fantastic outcome xxx
And I have got three stars now wooohoox0 -
stars are how many times u have posted u have your 3rd for 750The only people I have to answer to are my beautiful babies aged 8 and 50
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hoya. just caught up with this- sorry you had problems with the company i suggested!!! they were absoloutely fab with me
so glad its now sorted for you
Is a married woman!! 23rd July 2011 Best day of my life!
TTC first baby Jan 20130
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