Problem Installing MS Fixit

GlynD

I had this program installed but when I went to use it as part of routine maintenance it wanted an update. The update wouldn't load so I uninstalled and tried to re-install. I get the message "an unexpected error has occurred. please exit setup and try again later".

I've done a regedit on the MSI Install entry and found it was corrupt so corrected it.

I've run SFC Scannow

System information shows a fault in MSI14b.tmp but that should have been corrected by SFC Scannow.

Anybody any ideas how to correct whatever is stopping me installing this useful little application?

santer_2

http://www.processlibrary.com/directory/files/msi14b/440635/

You could try uninstalling .net framework, then try installing the other programme, then re-install .net framework

Have you looked for the file by clicking start then run, type %temp% then press enter

GlynD

Not yet but I will now.

GlynD

No the file is not in the temp directory. I'm not sure about uninstalling ,net framework. This programme installed ok a month ago. Something is preventing it from doing so now. All google searches have shown that others are having a similar problem but havne't yielded a fix. Which is why I'm asking our resident experts.

scheming_gypsy

it's possible it didn't uninstall properly.. there is a microsoft application that blitzes installs in seconds but i can't think of the name of it...

off to google i go.

scheming_gypsy

that's the fella.. MSICUU2.exe google and download. Uninstalls programmes before the normal installer asks if you're sure you want to uninstall.

GlynD

I used Revo to uninstall and ran CC Cleaner as a failsafe.

santer_2

http://majorgeeks.com/download.php?det=4459

GlynD

Gut feeling is that this is not the issue. The program was only uninstalled because I was getting the error message. In any case Microsoft have withdrawn Windows Installer Cleanup utility (MSICUU2.exe) because it caused issues with other programs.

There is a simple answer to this gentlemen. Somewhere.

closed

what underlying problem are you trying to fix?

GlynD

I believe I have found the answer. MS Installer was not running. I have corrected it in MSCONFIG. when I next reboot I'll try to install the product.

Closed - there are no particular underlying issues. Nothing which causes me concern. There must have been something yesterday but I got diverted by this issue.

Watch this space.