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Two nights for the price of one at Holiday Inn hotels
Comments
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Just stayed at the Ramada Nottingham, £20 for a double room, plenty of other Ramadas to choose from
http://www.dailymail.co.uk/pages/live/articles/prmts/prmts.html?in_article_id=422941&in_page_id=17770 -
Hiya moneysavers, i've just booked 2 rooms using this link but i really feel i've been mislead by the Holiday Inn site.
I'm booking a couple of days for me and my girl and a friend and his girl, so i went on the site to look at their London hotels. Up came the list and i noticed the Limehouse hotel looked great value advertised at £60. Using the offer £60 for 2 nights per room seemed to good to miss, so we went through the booking process and throughout was told that the price was £120 in total for 2 rooms.
Now when we confirmed the booking, they have taken £240 off my girlfriends debit card despite at no point telling us it was more than £120.
I've just called the hotel, and the girl on the phone admitted it was misleading said "if we had clicked elsewhere on the booking screen it would have given us our 'real' estimated cost for the 2 rooms." This i feel is really unfair and i believe deliberately misleading pricing. Apparently the £60 quoted when you click the hotels link is the price per night AFTER the 241 deal has been applied.
The hotel were very unhelpful, and have told me basically 'tough', we've got your money and theres nothing you can do about it
**Their get out clause is that the whole payment is the deposit!**
I know this may seem naive on my part, and i do accept i am partly to blame for not checking the terms properly, but they are claiming they DO NOT DO REFUNDS, and am now stuck with a big hole in my girlfriends bank account.
Can anyone help me please on where i stand with my rights to a 'cooling off period' or 'distance selling regulations' coming into force.
Any help would be greatly appreciated,
Thank you
Jason.0 -
Could you post this on the "vent " board-might get more help0
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Could you phone trading standards or look on the consumer direct website?0
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Thanks for this one was looking everywhere for a hotel in Glaggow. Managed to get a room for two of us for two nights for £77! Coupled with cheap Easy Jet flights and one night in the Travelodge the whole break is only £102.50 each!
I searched online and then telephoned after the above posts. Jase hope you managed to get it sorted.0
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