Civil Enforcement Ltd Parking Contravention Notice

maumau

Advice please! I received one of these demanding £150, or £75 if I paid within 14 days, back in April for allegedly overstaying the free parking time in a private car park at a shopping centre, where I was genuinely shopping the whole time I was parked. However, unlike the standard Parking Contravention Enforcement Notice from this company, the one I received actually had a photograph of my car leaving the car park. Following all the popular advice I chose to ignore this demand. I have since received a further pink enforcement notice letter demanding £150 within 7 days, otherwise an immediate County Court Summons would be issued against me. Again I bravely ignored this. Today I have received a letter from Newlyn PLC telling me 'do not ignore this letter', saying they have been instructed by Civil Enforcement Ltd to recover this parking charge, now £240, or further action may be taken at considerable cost to myself if I don't clear the debt. I am starting to quiver a little! Please can someone advise what I should do?

peter_the_piper

Notice the word MAY be taken. If they had intended to sue you they would have done so by now. This last letter is getting near the end of the begging letters, only one or two to go, continue ignoring.

notts_phil

Yep as per my usual advice please use for the cat litter tray or if your running short of lop paper lol

esmerobbo

So they say pay now or we will issue a county court summons within 7 days. Then you don't pay and the give it to Newlyn. Sort of sums it up dunit!!!

Coupon-mad

maumau wrote: »

Advice please! I received one of these demanding £150, or £75 if I paid within 14 days, back in April for allegedly overstaying the free parking time in a private car park at a shopping centre, where I was genuinely shopping the whole time I was parked. However, unlike the standard Parking Contravention Enforcement Notice from this company, the one I received actually had a photograph of my car leaving the car park. Following all the popular advice I chose to ignore this demand. I have since received a further pink enforcement notice letter demanding £150 within 7 days, otherwise an immediate County Court Summons would be issued against me. Again I bravely ignored this. Today I have received a letter from Newlyn PLC telling me 'do not ignore this letter', saying they have been instructed by Civil Enforcement Ltd to recover this parking charge, now £240, or further action may be taken at considerable cost to myself if I don't clear the debt. I am starting to quiver a little! Please can someone advise what I should do?

At least you are only quivering a little!

But if you have looked at this forum as closely as you seem to have done, you will have already seen tickets with pretty pictures of cars on, just like yours, and letters from Newlyn, just like yours. Newlyn letters scare people because they have the word 'bailiff' in their letter-heading which is very misleading seeing as they are NOT acting as a bailiff in these matters. They are acting as a toothless debt collector, just a bunch of pen-pushers issuing threatograms.

Top thread shows the Newlyn letters, have another look:

https://forums.moneysavingexpert.com/discussion/2214803

And in the other sticky 'welcome, please read before posting' there's the famous Watchdog clip with an experienced solicitor showing just what everyone should do with a fake, bogus (i.e. any private) 'PCN' - and his example has a pretty picture of a car on it. Almost exactly like yours.

This will end soon when you reach the end of the letter-chain. You could fill in the time writing a strong letter of complaint to the retailer where you shopped that day. There was a time when 'the Customer is King' was the motto for good customer service - now some retailers don't give a stuff.

The more complaints the better, telling retailers that they are very much mistaken if they think it is a good idea to threaten and harass customers for daring to take their time browsing and spending money in their store! Tell them that their use of a Private Parking Company and then the arrival of pseudo-bailiff threatograms has tarnished the retailer's image and you will think twice before shopping there ever again. I would enclose copies of the Newlyn letters and ask the RETAILER to explain how they think the threats are appropriate, bearing in mind that no private company has the authority to fine anyone and that Newlyn's letters are shockingly misleading, pretending as they do that they are acting as bailiffs and can just 'apply for ' a CCJ.

I bet the retailer has no idea of the versions of threats that are sent out, they won't have realised. Whether they care or not is another matter but if it were me I would complain about this harassment.

RENEGADE_2

Coupon-mad wrote: »

At least you are only quivering a little!

But if you have looked at this forum as closely as you seem to have done, you will have already seen tickets with pretty pictures of cars on, just like yours, and letters from Newlyn, just like yours. Newlyn letters scare people because they have the word 'bailiff' in their letter-heading which is very misleading seeing as they are NOT acting as a bailiff in these matters. They are acting as a toothless debt collector, just a bunch of pen-pushers issuing threatograms.

Top thread shows the Newlyn letters, have another look:

https://forums.moneysavingexpert.com/discussion/2214803

And in the other sticky 'welcome, please read before posting' there's the famous Watchdog clip with an experienced solicitor showing just what everyone should do with a fake, bogus (i.e. any private) 'PCN' - and his example has a pretty picture of a car on it. Almost exactly like yours.

This will end soon when you reach the end of the letter-chain. You could fill in the time writing a strong letter of complaint to the retailer where you shopped that day. There was a time when 'the Customer is King' was the motto for good customer service - now some retailers don't give a stuff.

The more complaints the better, telling retailers that they are very much mistaken if they think it is a good idea to threaten and harass customers for daring to take their time browsing and spending money in their store! Tell them that their use of a Private Parking Company and then the arrival of pseudo-bailiff threatograms has tarnished the retailer's image and you will think twice before shopping there ever again. I would enclose copies of the Newlyn letters and ask the RETAILER to explain how they think the threats are appropriate, bearing in mind that no private company has the authority to fine anyone and that Newlyn's letters are shockingly misleading, pretending as they do that they are acting as bailiffs and can just 'apply for ' a CCJ.

I bet the retailer has no idea of the versions of threats that are sent out, they won't have realised. Whether they care or not is another matter but if it were me I would complain about this harassment.

I'm just browsing through older threads and reading these things makes me come to terms with the reality of today and the corporate world we live in. I used to have a liking for some retailers but I am slowly becoming sick of all of them. The term "customer-friendly" is merely ceremonial now.

CYANIDE_SID

should we not be careful when complaining to the shops because would this not be admitting you were the driver? on other threads i read that they cannot sue you if you do not admit to being the driver as they have no one to sue , they cannot take action just because you are the registered owner. is it also better to just ignore the letters or some threads state write back and refuse to tell them who was driving the car? if so does anyone know what we should put in the letter? the reason im so interested is my daughter recieved one of these letters yesterday from civil enforcement ltd liverpool L2 3PF.:question:

esmerobbo

CYANIDE_SID wrote: »

should we not be careful when complaining to the shops because would this not be admitting you were the driver? on other threads i read that they cannot sue you if you do not admit to being the driver as they have no one to sue , they cannot take action just because you are the registered owner. is it also better to just ignore the letters or some threads state write back and refuse to tell them who was driving the car? if so does anyone know what we should put in the letter? the reason im so interested is my daughter recieved one of these letters yesterday from civil enforcement ltd liverpool L2 3PF.:question:

Just ignore it, if you write telling them you were not the driver they only reply with total nonsense.

CEL who by the way are not in the Liverpool address. That is just a postal drop. Have never issued a real claim. The worst you will receive is a fake claim!

You can complain to the shops as they send their invoices to the keeper. So complain as the keeper!

However most of them don't give a toss!