how are u suppose to

divaa

work anything out, i phone british gas cause i need to move and they just wont give me a straight answer, how much is your kwh for gas electric, sot hey first they want to know what i am already paying, no i just want you prices doh
hung up in the end , will phone back see if i can get this

Devils-Advocate_3

Erm what are you saying?!

backfoot

getapigginanswerwhenitsalljumbledupintoonesnotfair:wall:

Pincher

What are these telephone customer service people,
how can they stand it? There is prostitution of the body, and then there's prostitution of the mind. Just like sex prostitutes, surely the ability to interact with people are affected. Are we turning the Indian subcontinent into a bunch of bitter and twisted orcs who bottle their anger up and become suicide bombers? Here's your stinking £2.52 overpayment, they shout as they push the trigger.

ihateyes

customers dont always make clear their question.
the OP aint given us much info, into how the call went.... so not sure if there is hope....

OP... re you the named account holder.... could the agent have been asking fo a meter reading??

spiro

Have you tried using their website? Prices vary by postcode, meter type, tariff, payment method, account management method........ Fill in the quote form and you will get all the information.