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Scottish Power

Has anybody else experienced difficulty (over 90minutes wait)contacting SP by telephone?
All I can hope is the log jam is caused by people like me leaving in droves!

Comments

  • kar999
    kar999 Posts: 708 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Request a call back. Saves time waiting.
    If the ball had gone in the net it would have been a goal.
    If my Auntie had been a man she'd have been my Uncle.
  • mardatha
    mardatha Posts: 15,612 Forumite
    I had no problem at all getting through - maybe they have different call centres around the country? I spent ages on the phone with this lady trying to get me to change to this tarriff that she said would save me money...told her I'd think about it. Worked it out and found it would cost me MORE. Not happy LOL
  • MRSTITTLEMOUSE
    MRSTITTLEMOUSE Posts: 8,547 Forumite
    Never have a problem,never have to wait more than 3-4 minutes.
  • page3
    page3 Posts: 76 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Shortest wait has been around 90 minutes, longest 4 hours.

    I always request a callback, but it isn't always convenient to be call many hours later!
This discussion has been closed.
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