Laptop Woes....

mysterio_2

I've an emachines E525 laptop nearly a year old..last few days started to boot VERY slowly..& sometimes into "repair windows" mode, last night one long beep on startup eventually into windows then switched itself off & wont come back on now

Any ideas how much this is likely to cost?

closed

nothing, it's under warranty

try removing the battery, insert power lead, then switch on

mysterio_2

Tried that still no joy...been trying to speak to someone at emachines most of the day, the laptop came from asda & cant find the bloomin receipt so they refuse to do anything (we paid cash)

richard734

I would suggest going into Asda and speaking with Cust services. Not a laptop, but I had teh same thing with a tv/dvd player that went bang, no receipt - they checked with head office, ran teh serial number, confirmed it was a product they had sold and replaced while I waited.
I find that if you are calm, polite and smile a lot, you tend to get a better response from the Asda staff than most other places. Asda staff seem to have a fair bit more discretion on dealing with customers, and will only fall into 'computer says no' if you upset them

Toxteth_OGrady

mysterio wrote: »

Tried that still no joy...been trying to speak to someone at emachines most of the day, the laptop came from asda & cant find the bloomin receipt so they refuse to do anything (we paid cash)

Legally you don't need a receipt, just proof of purchase - bank, credit or debit card statements if they show you bought it from Asda.

Hammyman

Fan blocked with fluff.