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Nokia c7 and 3 mobile.

Hi, I am a 3 customer. Until today I am unable to use a 3 sim card in my phone.
The phone is unlocked and other network sim card appear to work fine. Orange and o2.
If I use my sim in another phone 3 phone it appears to work. Yet I am just unable to use my 3 sim or any 3 sim in this phone.
If I go the network selection again all other networks appear apart from 3!!

The Phone was supplied as a replacement by an insurer.

Any Idea's?

Comments

  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 4 July 2011 at 12:51AM
    When you use another sim go into network settings and see if there's an option to "search for a network" or something like that!

    That will show what Mobile networks the phone can see.

    If "THREE" or "3" does not show up look here:

    http://www.three.co.uk/Help_Support/Coverage to see if you're in a black spot.

    If not then their might be something up with the Sims you are using.

    Give "Three" a quick call and see if they have a suggestion.
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • madnes
    madnes Posts: 49 Forumite
    S0litaire wrote: »
    When you use another sim go into network settings and see if there's an option to "search for a network" or something like that!

    That will show what Mobile networks the phone can see.

    If "THREE" or "3" does not show up look here:

    http://www.three.co.uk/Help_Support/Coverage to see if you're in a black spot.

    If not then their might be something up with the Sims you are using.

    Give "Three" a quick call and see if they have a suggestion.

    Hi, I have a 3 buisness phone. That has full reception. It was only up until yesterday when the C7 would not recognise the network.

    If I try the sim from the c7 into the buisness phone it works.

    The o2 sim works straight away but does if I try what you suggest the 3 network does not appear if I search for it.

    Tried 3 they will not help as the phone is not from them.
  • steve1980
    steve1980 Posts: 2,334 Forumite
    You'll need to speak to the insurers then who supplied you with the phone.
    Estate Agent, Web Designer & All Round Geek!
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