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Very.co.uk Vent/then praise!

I had to ring Very because of some faulty sofa's I purchased a few months ago. Ive had to ring several times and got through to Liverpool mainly and a few others. They don't care saying they'll send emails to the upholstery department and they'll call me back. They never do! I'm fed up of their c b a attitude.

But on a flip side, I rang the other day and got through to Manchester, who rang through to the upholstery department and got me straight through to someone who sorted it straight away.

Why can certain Call Centres of Very be bothered and others can't? Its so annoying.

Comments

  • freddy911
    freddy911 Posts: 555 Forumite
    Entitled wrote: »
    I had to ring Very because of some faulty sofa's I purchased a few months ago. Ive had to ring several times and got through to Liverpool mainly and a few others. They don't care saying they'll send emails to the upholstery department and they'll call me back. They never do! I'm fed up of their c b a attitude.

    But on a flip side, I rang the other day and got through to Manchester, who rang through to the upholstery department and got me straight through to someone who sorted it straight away.

    Why can certain Call Centres of Very be bothered and others can't? Its so annoying.

    Most likely they realised from ur attitude your a totoal c o c k and couldnt be arsed to help you!!!
  • Entitled
    Entitled Posts: 25 Forumite
    srichar3 wrote: »
    Most likely they realised from ur attitude your a totoal c o c k and couldnt be arsed to help you!!!
    Hello boi

    How nice of you to stalk me
  • srichar3 wrote: »
    Most likely they realised from ur attitude your a totoal c o c k and couldnt be arsed to help you!!!

    ???? Bit harsh perhaps
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