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Egg SAR refusal
Jammers20
Posts: 15 Forumite
Egg has refused to provide copies of my contracts with them for three loans as the accounts are closed. What now?
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Comments
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Egg has refused to provide copies of my contracts with them for three loans as the accounts are closed. What now?
Hi there
Was it a SAR letter you sent off with the required payment of £10 cheque or postal order?
There is a template (SAR) letter below you can use and they must comply to the Data protection act (DPA).
https://forums.moneysavingexpert.com/discussion/1475553The one and only "Dizzy Di"
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Yes it was exactly that with a £10 postal order.0
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Yes it was exactly that with a £10 postal order.
How long ago did you take out the loan? and settled it?
They should hold details of the last 6 years at least and if they cannot provide you with any data they should explain and return your payment.
Contact the Information Commissioners Office (ICO) for more advice, explain your problem.
https://www.ico.gov.uk/Global/contact_us.aspx
http://www.ico.gov.uk/for_organisations/data_protection/subject_access_requests.aspxThe one and only "Dizzy Di"0
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