Carphone warehouse - can I claim a new phone?

Is there anything I can do about Carphone warehouse sending my 5 week old phone off for repair to manufactures and it taking 2/3 weeks to fix?

CPW warrenty is 28 days but does the sale of goods act cover it as it is not fit for purpose (no signal) or are they allowed to send it for reapir and it to take 2 /3 weeks?

I had posted before as a vent but I am now wanting my phone back and getting fed up waiting.

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243K Work, Benefits & Business
  • 619.9K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.