Toshiba Satellit L500 11V Help

Cranny44

Hi

My son has this laptop and it has been a very good one.

However he needed to restore back to factory settings. We had burned the discs when new and put away safely.

He put in disc 1 and then 2 no probelm but it wont go past disc 3 just says press any key as it didnt work we have tried several times but it stops in the same place at 5 of 9 in the process.

When turn it back on it has the bootmgr is missing please press ctl alt del - but this just turns it off.

Any ideas what i can do or where i can get a recovery disc - i cant acees anything else on the laptop as checking on the net they say to press some other stuff but its not there just the bmg is missing.

Thanks

Browntoa

you can order recovery CDs

http://uk.computers.toshiba-europe.com/innovation/generic/laptops-recovery-media-services/

cost £29.99

boot up with the CD in and it does the rest

stilltheone

Cranny44 wrote: »

Hi

My son has this laptop and it has been a very good one.

However he needed to restore back to factory settings. We had burned the discs when new and put away safely.

He put in disc 1 and then 2 no probelm but it wont go past disc 3 just says press any key as it didnt work we have tried several times but it stops in the same place at 5 of 9 in the process.

When turn it back on it has the bootmgr is missing please press ctl alt del - but this just turns it off.

Any ideas what i can do or where i can get a recovery disc - i cant acees anything else on the laptop as checking on the net they say to press some other stuff but its not there just the bmg is missing.

Thanks

Don't order those discs.

It should still have the Recovery Partition regardless of the discs.

Cranny44

thanks i have now tried that but wont give me any other screen except BOOTMGR is missing
Press ctr alt del to restart

and so it goes... over and over again

The only other thing i can access is F12 but no repair option i have tried default setting when there F9 but when restarts still back to the BOOTMGR is missing

stilltheone

Cranny44 wrote: »

thanks i have now tried that but wont give me any other screen except BOOTMGR is missing
Press ctr alt del to restart

and so it goes... over and over again

The only other thing i can access is F12 but no repair option i have tried default setting when there F9 but when restarts still back to the BOOTMGR is missing

You are possibly hitting F8 too late.

Toxteth_OGrady

Cranny44 wrote: »

The only other thing i can access is F12 but no repair option

So what else do you get when you press F12? Can you open a Command Prompt?

Cranny44

Hi its impossible to to the F8.

The f12 gives me the set up light blue screen thing. No command prompt either.

No real options here just means i could change to the cd / dvd boot first. Which i have done and downloaded a disc from here: http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/

It downloaded the 32 bit one.

I can now get to the point of the laptop running this but there is no operating system it says to install disc with drivers?? i thought this would have been on the recovery disc.


Does anyone know if i can download them for this Toshiba Satellite L500 11V laptop?

if so is it ok to take out the recovery disc and put in the driver disc?

Also can i download the drivers straight to a disc as i dont want to damage my sony by trying to install toshiba stuff.

Thanks very much for any help

Toxteth_OGrady

When you boot from your Vista Recovery CD can you open a command prompt from there?

Cranny44

I have now just pressed next even though there is no OS system showing and i have the option for command prompt.
Any ideas if i can type something in there??

Toxteth_OGrady

OK - follow the instructions in this link:

http://www.sevenforums.com/tutorials/104341-bootmgr-missing-fix.html

Cranny44

Thanks just tried but didnt work

Not sure if the problem is because initially it would only load 2 and three quarters of the 4 discs and so the extra info is on the last 1 and a quart disc.

In doing the command prompt it says: Total identified windows installations : 0


Also running on Vista i think if that makes any difference?