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Another Santander rant!

Since Santander took over Abbey you now need a fax machine to do things!!! How many of us still have one!
With Abbey you could ring up and set up a bill payment easily. With Santander you have to fax your passport and both sides of your debit card to a fax number. I asked if I could email and attach a scan but they said no! Think they are still on the ark!!!

Comments

  • Mrs_Ryan
    Mrs_Ryan Posts: 11,841
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    Really? How strange! OH has 6 bill payments set up on his account (not for much longer though ;)) and I did them all online for him...took about 10 minutes.
    *The RK and FF fan club* #Family*Don’t Be Bitter- Glitter!* #LotsOfLove ‘Darling you’re my blood, you have my heartbeat’ Dad 20.02.20
  • zax47
    zax47 Posts: 1,263 Forumite
    Not heard of online banking then?.....
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