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AARRGGHH. Sitting in the airport waiting for 8 hours. Its bad. Blog Discussion

This is the discussion to link on the back of Martin's "AARRGGHH. Sitting in the airport waiting for 8 hours. It's bad. Then they make it worse!" blog. Please read the blog first, as the discussion follows it.

Comments

  • I've often wondered the same thing.
  • Bogof_Babe
    Bogof_Babe Posts: 10,803 Forumite
    I get the impression that as the staff weren't being kept informed either, their only means of self-defense was to disappear. I can't really blame them in the circs, having worked in a customer facing environment where the management conveniently vanished if things became too sticky, and left us to play it by ear and hope for the best.

    Hope you got off to wherever you were going eventually Martin, but I have to say there is nowhere on this earth that I'd rather be than in my own home at this time of year, truly "far from the madding crowds".
    :D I haven't bogged off yet, and I ain't no babe :D

  • chant1l
    chant1l Posts: 144 Forumite
    I was delayed in both directions to Scotland and noticed that even though the inbound flight was delayed fully by 3 hours the outbound (return) flight was not showing as delayed at all (it is the same plane).... I can't help but think that if you are going to have people anywhere - might as well have them sitting in the terminal spending their hard earned as sitting at home....
    Compounding my general angst was that the baggage reclaim took 40 mins, the reason given? No staff at this time of night sir. At this point another thought struck me yes they could have pulled in agency handlers but didn't. Why not? Because they can blame the fog!
    Similairly cancel all flights from Heathrow and the fog gets the blame, howcome then all flights to Gatwick ran - or was that the wrong sort of fog?
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