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replacement now faulty -my rights???
workshy01
Posts: 1 Newbie
I bought a lazy spa just under 2 years ago
within a year it had ripped along several seems, the retailer didn't have any to exchange it for so I contacted the manufacturer and they replaced it in July'10 but sent a letter saying my guarantee had now expired
the replacement has now developed the same fault after 11 months
what are my rights?
within a year it had ripped along several seems, the retailer didn't have any to exchange it for so I contacted the manufacturer and they replaced it in July'10 but sent a letter saying my guarantee had now expired
the replacement has now developed the same fault after 11 months
what are my rights?
0
Comments
-
You have no rights against the manufacturer.
Speak to the retailer.
Have you read MSE's Consumer Rights article?0
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