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feel awfu about the situation i have caused! what should i do!

2

Comments

  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    it says they accept returns so you would think that they would except cancelling the transaction rather than costing them money.
    :j
  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    so could i just simply refuse to except the item if they chose to send it? i hope they dont send it as i dont want them wasting their time and money
    :j
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you accept it, you will end up paying for the return. Whilst I don't condone your situation, it may be best to pull the sellers details and telephone them. Explain that you won't be able to accept delivery.
  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    thankyou. its a horrible situation i have put them in but i really can no longer take the sofa from them. i will speak to them and explain the situation and apologise again for the trouble i have caused and hope they will just go ahead and cancel.
    :j
  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    ok just contacted seller again and explaind i would not be able to take the delivery and am soooooooo sorry for the trouble. they have said they will cancel the transaction via their end on ebay and for me to agree to cancel it with them. So all sorted though i feel soo awful and cant apologise enough to the sofa company. Thankyou all for your help.
    :j
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Well done. Most times face to face, or ear to ear conversations are better than text in a message.
  • terra_ferma
    terra_ferma Posts: 5,484 Forumite
    I would not condone buyers' wasting a seller's time (if they all did they we'd be out of business...), but things come up and it's much better to be honest.
    Sounds like you had a genuine change of circumstances, shxt happens :)
  • shop-to-drop
    shop-to-drop Posts: 4,340 Forumite
    edited 30 June 2011 at 2:25PM
    I agree with the above that you sound genuine and hope they come to some agreement with you but I do wonder what you would have done if this situation had arisen next week after you had already receive the sofa? If nothing else hopefully you will learn from this experience and not buy things that will leave you too short of funds to be able to deal with other expenses that crops up.

    All the best though OP.
    :j Trytryagain FLYLADY - SAYE £700 each month Premium Bonds £713 Mortgage Was £100,000@20/6/08 now zilch 21/4/15:beer: WTL - 52 (I'll do it 4 MUM)
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    I agree with the above that you sound genuine and hope they come to some agreement with you but I do wonder what you would have done if this situation had arisen next week after you had already receive the sofa? If nothing else hopefully you will learn from this experience and not buy things that will leave you too short of funds to be able to deal with other expenses that crops up.

    All the best though OP.
    They would have been able to arrange a return under the Distance Selling Regulations.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • shop-to-drop
    shop-to-drop Posts: 4,340 Forumite
    Crowqueen wrote: »
    They would have been able to arrange a return under the Distance Selling Regulations.

    I was meaning after the sofa had been accepted and used.
    :j Trytryagain FLYLADY - SAYE £700 each month Premium Bonds £713 Mortgage Was £100,000@20/6/08 now zilch 21/4/15:beer: WTL - 52 (I'll do it 4 MUM)
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