Laptop seriously ill :(

bungalow_bill

Turned on laptop yesterday to see message of 'cannot come out of hibernation' Turned back off and now every time you turn on it goes through startup repair and then says windows cannot repair this computer automatically.

HELP PLEASE

fwor

It would help if you were to say which version of Windows you have.

It sounds as though your hiberfil.sys is corrupted. If you can get to a command prompt, it may help to follow the instructions here to disable hibernation and then delete the hibernation file. You will lose any data not saved at the time when the laptop went into hibernation state.

bungalow_bill

Sorry...Its windows 7, dell inspiron

On the startup repair problem list, it lists problem signature corrupt registry and autofailover

Toxteth_OGrady

In the startup repair menu do you have an option for System Restore?

S0litaire

Press f8 (I think during boot to get the Boot menu)
Select "Safe mode"
Wait for the desktop to come up them open explorer
go to c:/
and delete "htberfil.sys"
then reboot
See if that fixes it.

bungalow_bill

System restore option says no restore points created.

Can't press F8 during boot becuase it doesn't really boot, it just goes straight to the system repair screen

santer_2

Try tapping F8 just after you press the power button, sometimes it can be F5

If that gives you options, choose last known good configuration or safe mode with networking

bungalow_bill

santer wrote: »

Try tapping F8 just after you press the power button, sometimes it can be F5

If that gives you options, choose last known good configuration or safe mode with networking

Ok, got there and tried both those options, but they both take me back to the startup repair screen again.

What next? Any help much appreciated....

bungalow_bill

.....anyone....?

wastedtalent

Can you boot from a recovery CD? The one you get from Dell might work, else download a Linux boot disk and boot into that. If nothing else oyu'd be able to get the data off your machine with a linux boot disk.

Toxteth_OGrady

When you get the System Recovery Options menu, select Command Prompt. When the black window opens up type in sfc /scannow then enter.