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Outlook Error Message-any ideas?

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"There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.tiscali.co.uk', Server: 'pop.tiscali.co.uk', Protocol: POP3, Server Response: '-ERR server closed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

I keep getting the above message when I go into Outlook, and a request for me to input username and password, which I do, correctly, but the boxshowing UN and PW just reappears on the screen. I'm wondering whether the "server" or something is "down" as this happened yesterday too, but hasn't happened before. Does anyone know what is causing this please? It just so happens that I'm waiting for an imprtant e mail-Sods Law I suppose....

Comments

  • TonyMMM
    TonyMMM Posts: 3,423 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you haven't altered anything on your machine, the most likley answer is it is a problem at the server end. Either the mail server is down, or your particular account has been blocked in some way. Have you checked with Tiscali about any issues they may be having ?

    Can you access your email online ?
  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    try logging on to webmail, there could just be an issue with some of the mail servers (only some as mine is working fine...)
  • I had the same problem this morning. By registering on Money expert it actually somehow restarted my tiscali email! Or maybe it was just coincidence.
  • malamute
    malamute Posts: 710 Forumite
    edited 30 June 2011 at 12:22PM
    When this happens i switch off the modem/router for 30 seconds and switch it back on this creates a new ip address which normally sorts out the problem which is caused by your ISP.

    I am a TalkTalk customer and no problems are occurring with my email when using outlook.
  • pollypenny
    pollypenny Posts: 29,432 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've got the same think exactly, only with whatever mac call it.

    Yesterday was able to access mail through the talktalk site, but today it is rejecting my password or username.

    Spoke to Deepak in India, who said there is a problem with talktalk. he gave me this to use:
    mail2web.com

    Bit hit and miss, but I could get to mail.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • Emuchops
    Emuchops Posts: 799 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Once again-thankst o all the "Techie" responders-very much appreciated (seems to be working now..)
  • pollypenny
    pollypenny Posts: 29,432 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My mac e-mail is not working - having to go through the talktalk website.

    Can any mac users help me get mail back through the mac stamp icon, please?
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
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