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Hi Grade Notebook Computer M760S

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Hi,

My crappy laptop is driving me up the wall. It's a Hi-Grade Notebook Computer M760S, 32-bit OS, avast anti-virus and Comode Firewall are running.

2 days ago i re-installed the Windows Vista Home Premium after the laptop crashed. At 1st all appeared well but for some reason Windows Firewall stopped working today and Windows wouldn't allow me to turn it back on, so i installed Comodo.

Now i'm getting constant error messages popping-up such as: Remote Procedure Call (RPC) has stopped working.
Host Process for windows services stopped working and was closed.
Windows SQM Consolidator has stopped working.
Searched setting has stopped working.
Superfetch has stopped working.
....etc....etc :cool:.

I got the same error messages a few days before my laptop eventually crashed. I did the re-installation 2 days ago and thought it was all sorted... but apparently not.

Did an avast scan and all is ok.
Did a malwarebytes scan and all is ok.
Did an avast boot-time scan (don't know what a boot-time scan is but did it anyway) and got the following :

C:\windows\prefetch\AgGIFgAppHistory.gb
C:\windows\Prefetch\AgRobust.db
C:\windows\System32\WDI\...snapshot.etl


The status for the above is: Error: Data Error(cyclic redundancy check)(23)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:44:25, on 28/06/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\SiS VGA Utilities\SiSTray.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\T-Mobile Mobile Broadband Manager\UIExec.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\T-Mobile Mobile Broadband Manager\UIMain.exe
C:\Program Files\T-Mobile Mobile Broadband Manager\CMUpdater.exe
C:\Program Files\T-Mobile Mobile Broadband Manager\bmctl.exe
C:\Program Files\T-Mobile Mobile Broadband Manager\bmop.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\Dwm.exe
C:\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SiSTray] %ProgramFiles%\SiS VGA Utilities\SiSTray.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [UIExec] "C:\Program Files\T-Mobile Mobile Broadband Manager\UIExec.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{1E644534-2456-48D2-9E71-1A6EE7D36AF5}: NameServer = 149.254.230.7 149.254.199.126
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: BecHelperService - Unknown owner - C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: UI Assistant Service - Unknown owner - C:\Program Files\T-Mobile Mobile Broadband Manager\AssistantServices.exe

--
End of file - 6216 bytes


Any advice before i hurl this piece of krap out the window???!!! Thanks in advance.

Comments

  • closed
    closed Posts: 10,886 Forumite
    edited 28 June 2011 at 10:44PM
    3rd party firewalls are troublesome, I'd uninstall it, along with one care, and disable defender

    run chkdsk on the c drive to rule out a hard disk problem

    what type of internet connection have you got? tmobile broadband dongle?

    chkdsk c: /F

    did you wipe a factory restore partition when you installed windows?

    might be easier if you start again, delete the partitions, and do a full format, then reinstall
    !!
    > . !!!! ----> .
  • hotspur_pam
    hotspur_pam Posts: 192 Forumite
    Hi closed,

    thanks for the quick response :).

    what type of internet connection have you got? tmobile broadband dongle? Currently using Tmobile dongle as having probs with '3' dongle network.

    did you wipe a factory restore partition when you installed windows? Hmmm... i'm not sure that i did, i just popped the disk in and let it run :cool:. The Hi-grade chappy on the phone didn't say anything about wiping factory restore partitions :cool:.

    might be easier if you start again, delete the partitions, and do a full format, then reinstall. Will do. Can you give step-by-step instructions please. Your talking to a computer dim-wit here :p

    Thanks as ever... :beer:
  • Helper_9077
    Helper_9077 Posts: 1 Newbie
    edited 15 September 2011 at 2:08AM
    Hello hotspur pam

    Ignore other replies and do this,

    1. Manually Access Internet

    Please be prepared in future to manually connect and disconnect to the T Mobile network i.e. load the program yourself and press the connect button. It is the automatic features that are supposed to save you time that is actually causing some of the problem.

    2. Firewall Program Control


    Use your firewall program control to totally kill any actions by T-Mobile Mobile Broadband Manager\AssistantServices.exe. It should read as Assisstant Services in the list of programs if your firewall auto scans for them; ot.herwise you may have to create a new association or rule. This is not difficult and should be straightforward as simply typing T-Mobile Mobile Broadband Manager\AssistantServices.exe or AssistantServices.exe into a new definition, some firewalls will help you find what you are looking for. Mine is purchaed firewall for business so I don't know how you will far with a free one. Create the association in windows firewall and your third party application

    Note

    I don't know what this Assistant Services program does but it has absolutely nothing to do with accessing the internet since the T Mobile device does that through a different program in its directory (UI Main). Assistant services always tries to install an application at startup and is therefore looking for an internet connection but there is not one yet since the main app has yet to load). When I realised this application was trying to install something I immediately became extremely suspicious since nothing on my computer is installed unless i explicily allow it.

    You also need to do the one other thing which may seem daunting but is not in reality.

    3. Use CCleaner to modify your laptops Startup Configuration

    CCleaner is available from file hippo - Go into CCleaner - Select Tools Tabs and then Startup. Find T mobile device and disable it (disable other non essential items too if they are obvious to you). close and restart. Do not rely on the unchecking "Run at Start Up" box when installing the T mobile device anew since it does not work.

    CCleaner is best to make sure and for making startup changes (can be done in through control panel or by searching for msconfig in the search bar behind the big round windows button in lower left corner however this causes a selective startup not a modified normal mode startup).

    Things should be fine then

    I have a 32bit vista home premium laptop and a 64bit vista ultimate high performance PC so between the two I could figure conclusively figure out the T mobile broadband device has issues. The stupid thing could not crash the high spec machine but was causing problems in the backgound and severe disruption in the laptop.

    If you do a brand new reinstall take your time and be patient, it is easy to get very angry and frustrated at computers because in reality we are highly dependent on them nowadays and only techies know what is going on in there behind the scenes "mathematics". PC designs are not as robust as the drama in our heads would lead us to beleive.

    If you have to install the dongle to do your windows update for a new install make sure you do the steps above first literally as soon as you installed it but prior to using it. Better still borrow a friends or family members hardline for all those things.

    All the best

    Helper 9077


    Allthe best
  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 15 September 2011 at 8:32AM
    THIS IS A VERY OLD POST & IS FOR INFO ONLY

    you have already re-installed Vista - I would suggest that one of the first things you should do is check a couple pieces of Hardware.

    1. Run chkdsk C: /r - enter this command into the command prompt, and it shoulld start a hard drive scan on rebooting - if it doesn't try entering the command again. Yjos will repiar bad secors if it can and report at the end if there are any bad sectors.

    2. Run memtest86 to check your RAM - free program from here http://www.memtest86.com/download.html this will tell you if any of yr RAM is faulty
This discussion has been closed.
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