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Help - Problems with electric and hot water
wendykearney
Posts: 112 Forumite
Hope someone can give me some advise...
we've rented whats supposed to be a luxury mews cottage.. When we looked around half the lights wouldn't work. The agent said all was ok when we signed for the property but they weren't. After 3 weeks of nagging they finally sent an electrican to have a look. turns out one transformer has gone and the others on their way. one gets so hot he said their was a serious risk of fire! I heard his side of the onversation when he reported to the agent. He wasn't allowed to do the repairs as she needed LL permission, i'm stil waiting for someone to tell me when the repairs will happen. Meanwhile no lights in bedrooms or bathrooms and downstairs lights turn themselves off and on at will.
Mean while we haven't been able to get much hot water(its oil fired combi) i thought it was programmed wrong so i've left it as i've tried to reprogram etc. However its now apparent it doesn't fire up when water demanded.
So my question is, what do i do now? Whats a resnable time to give them to get it sorted? I'm tempted to withold rent but i realise from this forum that that isn't the best thing to do....
How long before i get someone in and send them the bill?
Any help apprecdiated
wendy
we've rented whats supposed to be a luxury mews cottage.. When we looked around half the lights wouldn't work. The agent said all was ok when we signed for the property but they weren't. After 3 weeks of nagging they finally sent an electrican to have a look. turns out one transformer has gone and the others on their way. one gets so hot he said their was a serious risk of fire! I heard his side of the onversation when he reported to the agent. He wasn't allowed to do the repairs as she needed LL permission, i'm stil waiting for someone to tell me when the repairs will happen. Meanwhile no lights in bedrooms or bathrooms and downstairs lights turn themselves off and on at will.
Mean while we haven't been able to get much hot water(its oil fired combi) i thought it was programmed wrong so i've left it as i've tried to reprogram etc. However its now apparent it doesn't fire up when water demanded.
So my question is, what do i do now? Whats a resnable time to give them to get it sorted? I'm tempted to withold rent but i realise from this forum that that isn't the best thing to do....
How long before i get someone in and send them the bill?
Any help apprecdiated
wendy
0
Comments
-
1. No lights in kitchen, as a temporary measure you could use table lamps.
2. No lights in bathroom, thats just dangerous.
3. Downstairs lights turning themselves on and off - that sounds like very dangerous wiring and did the sparky give an explanation for this/discover why/even aware.
4. Combi boiler not firing when DHW demanded could be a number of reasons, low mains water pressure is the first (they have sensors and you have to have a certain flow rate before they will fire, how fast does the water come out of the hot tap), DHW not turned on, heat exchanger scaled up (would show again on flow rate.
Camp out on the doorstep of the agent and make it very clear you want a sparky and heating engineers out asap.
Does the agent belong to any member organisations, if so, threaten to lodge a complaint with them.
Unfortunately as its so close to Chrimbo the odds of getting this one sorted before 2007 are probably not good.
Also, I would try calling your local CAB office.0 -
Its mainly bedrooms and bathrooms with the electric problems. The sparky said it was due to failing/dead transformers an shoddy wiring which is causing possible shorting...
The water comes out of the tap fast. have tried turning it nearly off to see if that improves it but it doesn't. CH bit works fine.
Will go round agian and shout again.
thanks
wendy0
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