MSE news story: Habitat, Moben and others collapse: your rights

Consumerist

Newbie2saving wrote: »

Contemplating buying a dining table and chairs from Habitat, am I mad??? Its the only one I've found that I like and fits my criterias, but think I would be silly, any thoughts??? TIA.

Well, it's not something I would do at the moment but, if you must, then use a credit card to pay any deposit (for section 75 protection) and check on the anticipated delivery time - wouldn't want to wait longer than a week..

mr_rush

Re: buying a table? The online operation has been sold to HRG and continues to trade as normal. The three prime London stores are the same. Therefore order online or buy from one of these stores. The rest of the stores are having fire sale although not much discounting at the moment-buy from them by all means but use a credit card for some consumer protection.

Newbie2saving

Thanks for your responses. If I decide to go ahead it will be an online purchase with a credit card. Still a little unsure though!!!

StephenM_2

Latest advice from the administrators.

http://www.bbc.co.uk/news/business-14052734

Madgett

I've a Habitat bed on finance and it's developed a fault anybody know what my options are - it's less than a year old!

Consumerist

Madgett wrote: »

I've a Habitat bed on finance and it's developed a fault anybody know what my options are - it's less than a year old!

Hi Madgett and welcome to the MSE forum.

In the normal course of events, your first port of call should be the retailer, Habitat, but if you get no joy there then the bed should still be under the manufacturer's guarantee so try them too (you may need to provide proof of purchase to the manufacturer).

Edit
You may find the information on <this link> of some help for contacting Habitat.

dangolis

I still have outstanding finance on some furniture I purchased from Habitat last year. Does anyone know if I should continue paying now the have gone under?

Consumerist

dangolis wrote: »

I still have outstanding finance on some furniture I purchased from Habitat last year. Does anyone know if I should continue paying now the have gone under?

Yes, you should continue to pay. The finance company will continue to call on your direct debit (assuming that's how you are paying).

mr_rush

Consumerist - Habitat mainly sells self-branded furniture and other items. Therefore defaulting to manufacturer is not an option.

Re: Finance. You agreement is not with Habitat but with the company that issued the finance. Even if your debt was to Habitat, it would be sold off during the insolvency process and you would have to continue to pay.

Consumerist

mr_rush wrote: »

Consumerist - Habitat mainly sells self-branded furniture and other items. Therefore defaulting to manufacturer is not an option.

Therefore defaulting to manufacturer may not be an option.

If you have contents insurance you may be able to make a claim, providing the fault with the goods isn't just "fair wear and tear".