help do not know password so cant go on internet

rhosynbach

hi can anyone help i have a Dell computer about 4 years old that has never been on the internet the kids play games on it i tried to connect to the internet today loaded bt software can check my emails but when i try to go on any websites it says permission not allowed need supervisor password. we have had this since new and never had a password for it, does anyone know how i can either find the password or bypass it.

many many thanks

bengalknights

It sounds your most likely logged in under your kids accounts or have a internet safety programme installed, login in to your pc via administrator or just uninstall the software thats stopping you browsing.

2010

Don`t know if this will work but worth a try.
Go to start----control panel

---

user accounts----create an account and when it asks whether "standard or administrator" click administrator.

No doubt others will offer advice.

scheming_gypsy

rhosynbach wrote: »

it says permission not allowed need supervisor password.

what does?

there's probably something else on there that will explain which password it needs. How does it tell it you? does a box pop up telling you? does the internet explorer screen just go blank with it in the middle etc etc.

There's a good chance there's some software on there that's telling you that you need the password, so if there's a pop up box it might have something on it that tells us what the package is.


Or it could just be that you've stuck a BT CD in and loaded the software but don't actually have an account to connect to the internet and it's that, that is asking you for a password.

Xyon81

log in as admin and remove the software

dogmaryxx

Try putting a different browser on

Download and install firefox from

http://www.mozilla.com/en-US/

rhosynbach

thank you all so much for the prompt and helpful replies all which i will try now.
the message actually comes when i try to go on any website but i can check my emails.
it is in a box and says i do not have permission to view website with 3 options allow this once allow always do not allow then supervisor password
i tried with adriminstrator account and the kids one and same thing happens
will try above and keep fingers crossed

thanks

bengalknights

Sounds like mcafee security or whatever they call it now?