We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Great, PayPal account closed.

Just as I have 3 PS3s, and several other items listed on eBay, all ending soon, I get an email from PayPal saying my account is limited so I can pretty much do NOTHING because I sold some ebooks a couple of months back with free tv channels that included adult channels - which is against PayPals rules. I called and was told to email in to appeal, within an hour I had a reply saying the hold was permanent...

Anyone got any advice on getting Paypal account back (I use it all the time for so much, I really do need it!) and what I can do with the listings on eBay about not being able to pay with PayPAl (it is too late to remove PayPal as a payment option, as people have bidded etc..)

Thanks..

Hopefully this won't ruin my Christmas! :confused:

Comments

  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    I think you might be stuffed :(

    Anyone else you could trust who could set up a paypal account you could receive payments to?
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Ashok_2
    Ashok_2 Posts: 807 Forumite
    I think you might be stuffed :(

    Anyone else you could trust who could set up a paypal account you could receive payments to?
    I can try, but I would really want my PAyPal account back.. I guess I could find someone to let me have the odd payment come into their account, but I used mine regularly for eBay purchases and selling etc.. :o
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    If you emailed to appeal and they said it was a permanent ban, I don't see what more you can do :(

    You could try calling them again I suppose.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Ashok_2
    Ashok_2 Posts: 807 Forumite
    They just replied to my latest email, I'm so f***ed .
    Dear x,

    I apologize if you were given incorrect information from another
    department, however due to the violation of PayPal's Acceptable Use Policy
    your PayPal account has been closed. We regret to inform you that we cannot
    overturn the limitation on your account. Due to the violation of PayPals
    Acceptable Use Policy regarding Mature Audiences, your account has been
    closed. Please remove all references to PayPal from your website(s) and/or
    auction(s). This includes not only removing PayPal as a payment option,
    but also the PayPal logo and/or shopping cart.

    If you have any questions, please contact the PayPal Acceptable Use Policy
    Department at aup@paypal.com.

    Sincerely,
    PayPal Acceptable Use Policy Department
    PayPal, an eBay Company
  • Star
    Star Posts: 563 Forumite
    Can you open another account? I have more than one.
    :dance: :dance::dance:
  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It is rare, almost impossible to lose a paypal account re a listing problem with ebay, although ebay own paypal , paypal does work independently. It is even rarer to hear of someone having their paypal account taken away, unless for quite serious wrongdoings.

    It also both ebay and paypal that have the adult rule, and I am aware of one other person who lost their paypal account due to selling adult items, but that one person I knew was a serious seller, got involved in something that rather spiralled out of control and took the fall when the real owners disappeared. However, even in that instance there were several warnings before the paypal account was finally terminated.

    I'm not sure there is anything that can be done now, all i can suggest is that if it is a minor infringement that you appeal again to paypal. However, the paypal ban on adult sites and promotions was actually apparently bought in due to public pressure after paypal began to get little bit of a reputaion about 6 years ago for being 'adult friendly' and when they got more involved with ebay they bowed to pressure to get rid of that negative image.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Star wrote:
    Can you open another account? I have more than one.

    Once you're banned, you're banned. Opening another account will just make matters worse.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.