Item not yet arrived - 27 days

lucy247

Hi I have bought items from China, delivery said to be 14-19 days. bought on 1st June. If they do not arrive how long do I have to lodge a paypal claim.

hermum

You have 45 days from the payment date, so you have a while yet. Have you contacted the seller to ask them to confirm when it was posted?

soolin

You have 45 days.

I buy lots and lots from the Far east and delivery currently seems slow. I usualy send an email on day 22-25 asking when item was posted. Then on the tate occasion I have not received my item by day 35 (ish) I open a claim.

My problem always is that I buy a lot of identical items from different sellers and it does not appear in the right order and it never has a user name in it. So if I have bought 2 widget A's I have to ask the sellers what address is stamped on the back of the envelope so I can leave feedback as on occasions an item will arrive in 7-10 days when I am stillw aiting for other items for over a month.

lucy247

soolin wrote: »

You have 45 days.

I buy lots and lots from the Far east and delivery currently seems slow. I usualy send an email on day 22-25 asking when item was posted. Then on the tate occasion I have not received my item by day 35 (ish) I open a claim.

My problem always is that I buy a lot of identical items from different sellers and it does not appear in the right order and it never has a user name in it. So if I have bought 2 widget A's I have to ask the sellers what address is stamped on the back of the envelope so I can leave feedback as on occasions an item will arrive in 7-10 days when I am stillw aiting for other items for over a month.

Thats helpful as it is why I got worried. I dont buy from the Far East but have bought 2 items one on the 7th june which said 14-19days and arrived on the 16th and this one which hasnt arrived. Will do as advised and email next week.thanks

lovinituk

There are rumours of backlogs at Coventry customs due to more than a normal number of deliveries being checked with people reporting unusually long delays. Perhaps this has affected yours OP.

http://www.thewholesaleforums.co.uk/forum/import-and-export/126957-customs-retaining-all-parcels-china-indefinitely.html

The title of the linked forum thread is rather over-dramatic but the thread discusses said delays.

soolin

lovinituk wrote: »

There are rumours of backlogs at Coventry customs due to more than a normal number of deliveries being checked with people reporting unusually long delays. Perhaps this has affected yours OP.

http://www.thewholesaleforums.co.uk/forum/import-and-export/126957-customs-retaining-all-parcels-china-indefinitely.html

The title of the linked forum thread is rather over-dramatic but the thread discusses said delays.

Thanks for that, very interesting reading.