www.helppconline.com SCAM?!?!?!

alison280167

I get so many phone calls from these guys and other company similar.

I've tried dealing with it through TPS which only helps if they are not international calls and if I can get enough information from them before they put the phone down. Or I ask them to just hold on a minute and then leave the phone for a while and then go back and ask them to hold again for a few minutes. It's amazing how long they are prepared to hold on! This may not help you but it does keep their line occupied so they can't call anyone else!

If all else fails, I have a very loud whistle that I blow straight down the ear piece at them!!!!

worried_jim

I just tell them to F off. Simples.

Beamer525

I was getting at least 4 calls a week from them, finally I kept the guy on the phone for 30 mins before telling him it was not my pc but I would inform the owner when they returned from work.Never had a call since.

BJV

OMG I had a call Sunday morning from a lady said something about Flamingo Computers ( think that was it her accent was very thick ) and a problem with my computer.

I agree with NC123 where do they get the information from, I am very careful about who I give my numbers to. Not nice.

supersub70

Beware

HELP P CON LINE is not only a scam but a malicious and devious CON

I, stupidly, was taken in by their con, and subscribed to their "sevice" They offered 3 years for 2, but after 12 months of useless service they rang and said they wanted to access my computer to do an annual health check, five minutes later they rang back and said my subscription had run out and I had viruses on my PC which would cause it to run slowly and then stop altogether and i needed to renew my subscription, up to then my PC was OK, but they obviously introduced a virus and a few weeks later it has done what they predicted.

There should be a way of closing this CON operation down for good.

dealer_wins

supersub70 wrote: »

Beware

HELP P CON LINE is not only a scam but a malicious and devious CON

I, stupidly, was taken in by their con, and subscribed to their "sevice" They offered 3 years for 2, but after 12 months of useless service they rang and said they wanted to access my computer to do an annual health check, five minutes later they rang back and said my subscription had run out and I had viruses on my PC which would cause it to run slowly and then stop altogether and i needed to renew my subscription, up to then my PC was OK, but they obviously introduced a virus and a few weeks later it has done what they predicted.

There should be a way of closing this CON operation down for good.

I would re-install your operating system if you have given them remote access.

Hockski

I've just had a call form these huys, indian accent, call centre style noise. When pressed he gave me the Company details and address in Midhurst Surrey and Company registration. He wants remote access to my machine to fix problems and seemed to know I was with Virgin media. All a bit too plausible but when he rings back this afternoon I shall have some fun I think I think.:p
How can these scams be stopped?

malkyh

I've had many of these calls. I must have the most unlucky PC around lol.

Last one I had I told the indian bloke that he was lucky as I was on my PC at the time he called looking at degrading images of his mother and a horse.

Scamsmacker

Yesterday, I received my usual telephone call from Helppconline requesting permission to remotely conduct their monthly health check for viruses etc on my home computer. I granted my permission online via the desktop icon where Sharon, followed by Steve confirmed they would conduct the check remotely. For the first time, I then received another telephone call from another individual purporting to be from Helppconline, an Indian lady vehemently warning me that my system's files were in fact being attacked by a hacker; I was shocked, she then brought my attention to a code beginning with the digits: 888, as evidence of this hacking; I was then passed onto her supervisor, an Indian man who harassed me over details regarding how much I paid for the service in the first place. He was very insistent; I couldn't remember at that moment in time, but protested saying that this was all very odd ! In the course of the conversation, he asked me to to switch off my computer even though it was clearly being worked on by Sharon/Steve to whom I had granted remote access; I explained as such, but he told me again to switch off the computer and so I did. I then asked him if I should switch the computer back on again; he said yes. The moment my home screen reappeared, I saw a new message from Steve asking me to leave the computer on for 15 minutes so that he could complete the checks and so I did. I was left feeling extremely unsettled; it was though these two Indian individuals were either trying to muscle in on Sharon/Steve's task and/or make me believe that my computer files were being hacked ?! When the computer check was complete, I saw that no virus' had been found and all seemed to be in order. As ever, after a monthly check, there was a customer feedback report form for me to complete; I tried to write all the above, but the text wasn't accepted for the inclusion of quotation marks. I tried to log back in through PC helponline's desktop icon to request a further customer report to complete; another individual was about to start a new PC healthcheck; I clearly typed in the conversation box that I did not want them to proceed, they did not have my authority and I stated that I believed the whole thing to be a scam. So I then accessed the main website for Helppconline and detailed the above in their contact message box; importantly, I asked for a refund of the original sum paid to give them a chance to settle matters before my taking matters further; I paid a total of £443.07, 22nd October, 2011 as a one-off payment for what was supposed to be a 5 year contract for monthly PC healthcare. An extortionate sum that I regret having paid ! Yesterday afternoon, I received another home telephone call; the voice seemed to the same as the previous Indian man; he confirmed that he had read my message sent to Helppconline; I stopped him from pursuing the conversation unless he could confirm whether or not he would offer me a full or part refund. He confirmed that he would not offer my any refund so I told him that we thus had no further matters to discuss and that any further communication should be conducted by email. He has since tried to call me three further times. Yesterday afternoon again, and twice today. There has been no conversation. This is further harassment. He left a message after the final call saying that he was calling in response to an error message that he had received from my computer. Whenever, I access the internet on my home computer, I need to go through two screens, the first always involves my sending an error message to internet explorer which this Indian man clearly intercepts. This morning, I went in person to my local bank branch, as the extortionate payment was made by direct debit card payment over the telephone; i was immediately put on the telephone to their Special Investigations Dept and reported all of the above, my card has now been cancelled and I am following the fraud analyst's advice. I am typing this from my home computer after having checked that it is completely virus free. Immediately after having received that first telephone call from that Indian man yesterday, I googled Helppconline ltd only to find that so many other people have also found them to be a scam. UNTIL YESTERDAY, I HADN'T THE SLIGHTEST IDEA THAT THEY MIGHT BE SUCH A SCAM; I feel such a fool for having granted remote access to my computer thus allowing helppconline to potentially steal my identity; at least I have wasted no time in reporting this. I have no further information to add, but that the first contact I had from Helppconline was after their receiving error messages which I had generated online and which I believed were being received by legitimate individuals working for internet explorer/microsoft rather than being intercepted by this Indian man who then follows this up with a home phone call with such timing that it is easy to think it is legitimate.

somethingcorporate

Wow, that is one massive wall of text.

Try inserting paragraphs, otherwise no-one will read it.