orange mobile

sameeya

i lost my orange phone on my way back from holiday i was told it is not coverd beaucse thier was no sim in the phone they did replace the phone last year when my handbag was stollen and thier was a diffrent sim in the phone i have been told they have changed the conditions but no one told me about the changes can some one tell me what to do

visidigi

whos the insurance with? and does that insurance require it to be used with the network that provides the insurance? (presuming its orange insurance..)

sameeya

the insurance is with orange

sameeya

it is with orange i have two contracts with orange and we swoop phones every now and then like i said it was coverd last time i lost it but now i am told they have changed the conditions i said no 1 told me they said they dont have to tell you i have had this contract 4 3 years