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Activation key required??

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  • Aha, just rang the shop (scaredy old me) and they know exactly what it is, said it happens occassionally and they will give petrol money back for having to take it back in. Result!

    Thanks for all your help... just typical they weren't open to call over the weekend!
    Became Mrs Scotland 16.01.16 :heart:Became homeowners 26.02.16 :heart:Baby girl arrived 27.10.16 :heart:Baby boy arrived 16.09.2018
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Hurrah! Thanks for the update :-)
  • Farway
    Farway Posts: 14,641 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    paddyrg wrote: »
    Anyway 08000188354 is the ms authentication line, or was at least. You may need to mash the keypad to get to a human.

    Similar problem, but mine is new PC & trying to install legit MS Office 10 which is installeed ok on the old PC, guess only one user allowed

    When you say mash keypad, any tips? I tried just sitting listening to the robot going round & round but gave up in the end
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
  • I just kept pressing the # key, eventually it will say connecting you to a human.
    Became Mrs Scotland 16.01.16 :heart:Became homeowners 26.02.16 :heart:Baby girl arrived 27.10.16 :heart:Baby boy arrived 16.09.2018
  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    when you press the # key it's waiting for you to press one of the options, because you don't press one of the option it assumes you don't have a touch tone phone and just puts you through to option 1.. So while you're banging the # key thinking you're bypassing the system, you're actually already in a queue.
  • Humphrey10
    Humphrey10 Posts: 1,859 Forumite
    Pressing 0 lots of times often works too.
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