Will Tesco renege on their compensation promises?

renard_2

Another day is nearly over and still no sign of the promised compensation in my account.

It is surely a simple thing for Tesco Bank to credit a customer's account with a measly £20 or thereabouts.

PLEASE NOTE: Still no-one has reported receiving their promised compensation. Anyone?

renard_2

YES!!

I freely admit that my suspicions were ill-founded.

It is pleasing to report that upon checking my account, I discovered that Tesco Bank has honoured its promise and paid me the agreed compensation today. :j

So, credit where it's due - thank you, Tesco Bank.

I hope others are equally successful.

Ifts

renard wrote: »

PLEASE NOTE: Still no-one has reported receiving their promised compensation. Anyone?

renard wrote: »

The proof of the pudding is in the eating - I am still waiting for ANYONE to report that they have got their promised compensation.

renard wrote: »

I ask again: has anyone had the promised compensation paid into their account?

Time for you to be overjoyed!!!

Just letting you know I got the compensation payment today, fairplay to Tesco's Bank :T

Unlike Tesco' Bank I did get back to you to let you know the outcome

P.S. I used your line 'In business, we honour pledges made during telephone discussions' when I spoke with them, I am not as good as you with wording things like that, so thank you.

Good luck to others that are still waiting.

renard_2

Thanks for your post, my friend.

It's pleasing to learn that you, too, have received what you were promised. :beer:

I am one of the fortunate people who now have everything working OK. I intend staying with Tesco Bank: I had no complaints until the recent unpleasantness, and their savings rate remains competitive.

Best wishes for the future.

emesee

Update...

To RENARD and all.

My account has been credited with the compensation agreed with them. I will probably stay with them as i wasn't in such a financial state as most of you were in. The worst part of it all was the lack of communication plus the frustration of hanging on the phone for eternity. However any more b***s up and i'm off!!!

Good luck to you all.

wastedtalent

I would expect they record the phone calls so they should be able to dig that out as proof on your behalf?