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Product specification
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rich_b
Posts: 37 Forumite
A well known PC parts online shop sells hard drives - one of which I bought new 3 weeks ago as an OEM product. On the product page is a heading 'Specification' followed by a link to a PDF file. The PDF file is hosted on their server but is a copy of a manufacturers document which specifies a 5 year warranty for the hard drive. There is no other mention of warranty anywhere on the product page, or linked from that page. Does the warranty information in that PDF form part of the product specification, and therefore the contract under which I bought the drive?
I'm asking because the hard drive manufacturer says the drive doesn't have a warranty with them, but a 6 month warranty with the retailer. The retailer says they normally sell drives with a 1 year warranty. My argument is that if they link to a document on their product page under the heading 'Specification' then I should expect to get what that specification says - even if it's manufacturer written. Thoughts?
I'm asking because the hard drive manufacturer says the drive doesn't have a warranty with them, but a 6 month warranty with the retailer. The retailer says they normally sell drives with a 1 year warranty. My argument is that if they link to a document on their product page under the heading 'Specification' then I should expect to get what that specification says - even if it's manufacturer written. Thoughts?
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