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is this legal/ethical?

Folks:

When paying for goods or services over the phone or internet by credit card, is it legal (or ethical) for the company to take the funds straight away if the goods aren’t ready to be shipped ?? (or the service doesn’t start straight way)

Are they obliged to ask for your permission you if they do?

thanks
«1

Comments

  • Dave101t
    Dave101t Posts: 4,157 Forumite
    what do ethics have to do with legality?
    Target Savings by end 2009: 20,000
    current savings: 20,500 (target hit yippee!)
    Debts: 8000 (student loan so doesnt count)

    new target savings by Feb 2010: 30,000
  • Dave101t
    Dave101t Posts: 4,157 Forumite
    when using reputable companies, they never take payment until dispatch. dont use fly-by-nights!
    Target Savings by end 2009: 20,000
    current savings: 20,500 (target hit yippee!)
    Debts: 8000 (student loan so doesnt count)

    new target savings by Feb 2010: 30,000
  • KingElvis
    KingElvis Posts: 4,100 Forumite
    Depends if the business you're ordering from works from held stock or if they order to ship....

    Most of the companies I work for ship direct from a third party supplier which is totally invisible to the end consumer. Just check the shizzle you want is in stock or can be shipped quickly.
    "We want the finest wines available to humanity, we want them here, and we want them now!"
  • cse
    cse Posts: 168 Forumite
    This kind of question gets asked a lot on the credit card boards... as a general rule, you can be fairly certain that (i) it's legal - most companies hire legions of expensive lawyers to advise them on that sort of thing; and (ii) it doesn't really matter whether it's ethical or not!
  • henlans
    henlans Posts: 3,013 Forumite
    Dave101t wrote: »
    when using reputable companies, they never take payment until dispatch. dont use fly-by-nights!

    argos take payment right away! even if you have to wait 2 months for it.
  • cse
    cse Posts: 168 Forumite
    Dave101t wrote: »
    when using reputable companies, they never take payment until dispatch. dont use fly-by-nights!

    It's not always as straightforward as that - I've pre-ordered games, blu-rays etc. from various online stores, sometimes weeks in advance of release, and even the reputable likes of Argos and Tesco Direct have taken the money straight away
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Well if it's a big deal, then why not check their terms and conditions first?
    Amazon for example don't charge until they ship something.
  • ILW
    ILW Posts: 18,333 Forumite
    I fit bothers you, only use the companies that do not take the money until shipped.
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I fit bothers you, only use the companies that do not take the money until shipped.

    I had a company ship me contact lenses for one eye once, they couldn't supply the lenses for the other eye.
    Some of it requires a bit of common sense !!!!
  • 233sqn
    233sqn Posts: 19 Forumite
    OK, but if they do charge before they ship ... are they obidged to tell you up front?
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