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F.A.O Scottish Power Rep

elektra
elektra Posts: 1,361 Forumite
Part of the Furniture Combo Breaker Cashback Cashier
I sent an email on the 22nd to your email address quoted here in your profile. My email prog tells me it was read fairly quickly after I had sent it.

However, I have had no acknowledgement that the matter is being investigated. Can you tell me if it is, and when I am likely to receive an answer.

Alternatively, I'll use the contact us option on your website but there does not seem to be an option for complaint. Which option should I use for the quickest response.

I don't wish to phone as there is too much detail and have already phoned twice and not received resolution.

Thanks

Comments

  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Dear ekektra

    I am sorry but i can not see your e-mail in the inbox, can you e-mail [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL].

    Thanks

    [EMAIL="Marie@scottishpower"]Marie@scottishpower[/EMAIL]
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • elektra
    elektra Posts: 1,361 Forumite
    Part of the Furniture Combo Breaker Cashback Cashier
    email sent
This discussion has been closed.
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