B & M Bargains - ventilation of frustrated fumes i have inside me

Widelats

So went to B & M Bargains today, got what i wanted and went to the till, both queues the same size so i waited in the first queue, no problem, 5 people left, 4....3.....2.... just 1 woman left with what looked like a huge porcelain planter "I'm returning this it has cracked, heres my receipt i am after a refund" so i think why the freak didn't she go to the refunds till instead of holding up the shopping queue????:cool:

OK i thought i will wait, shouldn't be too long, behind me people had queued again there was 5 people behind me at this point.

Checkout woman took the receipt and looked at it and remarked "You could have gone to returns, but i can do it here too i just need the till key" so she asks the woman on the other till for a key, other woman fuffles about in her till cupboards, all the while queue is getting itchy, 2 mins of scratting about and she says "I don't have it"

Checkout woman gets on loud speaker "Margaret so and so please come to checkouts thanks."

So the queue waits now 8 people long and the other till queue is moving just fine, around 4 minutes later nobody is arriving with a till key so she gets on the loudspeaker again and says much more sternly " MARGARET SO AND SO, TO THE CHECKOUTS PLEASE! :mad:"

Again we wait, by now i'm thinking of picking up my stuiff and going to the next till, 2 mins goes by.....other woman says "Margaret is on her dinner, you should call Andy"

Checkout woman sigs a depressed sigh long and loud, turns to the woman whos returning her bouffant porcelain planter and fake smiles, says through her gritted teeth "Won't be a minute love...."

3 mins later Andy decides to show up, checkout woman says "i need the till key please" with her hand outstretched, Andy in all his glory complete with full B & M uniform and cap, says casually "I don't have it" and sort of looks at the queue and stands there.....Checkout woman snaps "ITS IN THE OFFICE ON THE KEY RACK, YOUR THE DEPUTY MANAGER GO GET IT!!!! :mad: "

Andy then strolls, not walks or runs, to go get the checkout key - by now people are swearing under their breath, 2 baskets have been put on the floor and the customers abandoned them.....

I'm thinking i have no luck at all.....:( around 5 mins later Andy decides to show up, still strolling and in no hurry with the key.

The checkout woman grabs it and opens the till, then picks up the receipt to scan the barcode, then says to the woman who wants a refund "when did you buy this?" the refunds woman says "just today i bought at your other shop ....." the checkout woman says "Well there is a 24hour wait period on returns it has not entered the main system yet you will have to get this refund tomorrow"

So refund woman takes back the receipt and says "ok i will come back, can you hold onto it till i do?" Andy takes it and says fine, refund woman very happy walks off....

I am raging inside at this point and wondered why checkout woman didn't read when the date of purchase was in the first place......

Altogether 17 minutes waiting in a queue of 1 person with no outcome - my fumes have been vented, thanks for reading.

Outpost

Widelats wrote: »

Andy in all his glory complete with bald head...

And the relevance of this?

Including such a comment only serves to make you look as pathetic as the people you're complaining about.

Xbigman

Cobblers! That was a good little vent.




X

vuvuzela

Outpost, you're bald then ?

It's the vent forum, I doubt many baldies will have been too offended by a throwaway line like that describing one person as bald. If he's had a go at baldies in general, then that would have been a bit off.

Widelats

Outpost wrote: »

And the relevance of this?

Including such a comment only serves to make you look as pathetic as the people you're complaining about.

Was't complaing its a vent - bit miserable and paranoid really aint ya. But i will edit it, since it does not please more important people like yourself.