New flat roof and my consumer rights

CJBeee

I had a new flat roof completed on my garage 18 months ago, which has leaked several times since. The company involved have returned and patched up the leak twice in one particular area, but my neighbour says the work done was substandard (I was at work when it was done). I am having the garage converted into a bedroom in August and am worried that it will leak again causing internal damage. Will the roofing company have to pay for the internal damage if it leaks again ie newly plastered ceiling, walls, flooring, electrics?

CJBeee

I think I have posted this in the wrong place and have reposted it on Consumer Rights

ormus

generally speaking no.
products and services to the end user are are protected by consumer/contract law etc.... but any consequential loss is not.
suppliers cannot be held liable for any losses, they cannot account for. in costing terms.

G_M

Sounds like you need an independant assessment. Another roofing company or a surveyor. Pay for a report. If that states the roof needs further repair, or replacement, send a copy to the original company asking them to do it.

If they refuse, sue.