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Can you reclaim £12 fees?

Hi there,
Am I right in saying you can't claim fees of £12? Such as overlimit or late fees?

Thanks
x

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    edited 23 June 2011 at 7:25PM
    Have a read of the MSE guide to reclaiming credit card fees that explains the situation fully :)

    Essentially it suggests you claim for all all overlimit & late payment fees, but it then explains the options if the company only offers refunds that are in excess of £12/charge
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • hairbrain05
    hairbrain05 Posts: 418 Forumite
    thanks - i've read it already and have actually claimed in the past (yrs ago)

    i read that the following guidance the banks lowered their fees to £12 but its seems to suggest that you can only claim for fees over that?
  • dunstonh
    dunstonh Posts: 120,166 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    i read that the following guidance the banks lowered their fees to £12 but its seems to suggest that you can only claim for fees over that?

    Are you referring to bank charges or credit card charges?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • hairbrain05
    hairbrain05 Posts: 418 Forumite
    dunstonh wrote: »
    Are you referring to bank charges or credit card charges?

    credit cards
  • podperson
    podperson Posts: 3,125 Forumite
    Ninth Anniversary 1,000 Posts
    You can claim £12 fees from credit cards, the OFT report gave £12 as a suggested figure but they put clearly in the report that they were not saying that they was a fair amount or a genuine pre-estimate of costs. Have a look at the report. Most banks will try and offer the difference between the £12 and the higher charges first, it is up to you whether you accept that or not.
  • hairbrain05
    hairbrain05 Posts: 418 Forumite
    podperson wrote: »
    You can claim £12 fees from credit cards, the OFT report gave £12 as a suggested figure but they put clearly in the report that they were not saying that they was a fair amount or a genuine pre-estimate of costs. Have a look at the report. Most banks will try and offer the difference between the £12 and the higher charges first, it is up to you whether you accept that or not.

    ok thanks - so any charges since the oft report where they have been £12 - its worth a stab at reclaiming these but may be harder?
  • podperson
    podperson Posts: 3,125 Forumite
    Ninth Anniversary 1,000 Posts
    Reclaimed all mine back and they generally gave in after the 2nd letter, just need to know what you're talking about as they rely on people not having the facts.
  • hairbrain05
    hairbrain05 Posts: 418 Forumite
    great thanks so much - i'll be going through my statements tonight then!! x
  • fudgerella08
    fudgerella08 Posts: 41 Forumite
    so did you need to go to the FOS or court to get the £12 charges back?

    or did you get the £12 charges back, after just telling the card company that you would goto court etc?
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