what should I do about this?

haras_nosirrah

In Jan I got a double promotion at work. This has meant a 4k payrise, pension contribution and personal healthcare cover. I have had a pension since sept 2008 but I am the only one who has paid in before.

I phoned my pension provider (is the one the company recommended) yesterday to change my name as I got married recently. I asked how much the company have contributed to my pension this year - answer was nothing.

My pension contribution from work should be 2.5% and since Jan I have earned £14,432.

Should they pay in and back date, any extra as compensation - had I not tried to change my name I wouldn't have picked this up.

Any advice? Hr are looking into this for me

Also not getting the health care - fortunately not needed to claim on anything so not too worried as have said the tax. Could have been interesting if needed to claim though

DCFC79

Well id expect the employer to pay in they're contribution,

SarEl

Well Hr are looking into it for you. I suggest you wait and see what they say.

KiKi

haras_nosirrah wrote: »

Should they pay in and back date, any extra as compensation - had I not tried to change my name I wouldn't have picked this up.

Any advice? Hr are looking into this for me

If the company are supposed to pay in, it sounds like an error. As HR are looking into it, I'm not sure anyone can advise as they won't know what's happened specifically. Let them deal with it, not sure what other comments you're looking for here.

Compensation?! I'd say no. Mistakes happen, it should be rectified and backpaid, assuming that they should be paying in.

KiKi

haras_nosirrah

Thanks for the comments.

My company are a bit of a joke. We are a team who are budgeted to have 11 members of staff (company with 1300 offices but split into divisions) and we currently have 5 with one on holiday but we are being b%%%%%ked on a daily basis for not hitting the targets set for our team (i.e. 11 members of staff)

We work in sales and if you go on maternity leave you don't get credited with any exchanges you get while off (may have given a clue to the industry) so you don't get the commission even though it was your sale before going on maternity leave - the company keep the commission. As a newly married woman I am now thinking of these things

If your rota day happens to fall on a bank hol (I get Fri and Sun off so got hit twice this year) you don't get to take another rota day as your rota day was when the shop was shut - you also don't get a day in lieu. I get 22 days hol + bank holidays.

If I didn't have a lot of repeat custom coming up in the next 2 years I probably would have gone elsewhere by now.

lincroft1710

Given your salary to date, would you get similar rewards with another employer.

haras_nosirrah

taking bonuses and commission into play prob earn about 45k (29k basic)

Only thing stopping me going is that I have around 400 remortgages coming up this year (mortgage advisor in estate agency) and am second in the company (out of 33 consultants in the southern area) so redundancy unlikely.

The company I work for treats its staff like rubbish though hence why we have had half our team quit.

DVardysShadow

haras_nosirrah wrote: »

We work in sales and if you go on maternity leave you don't get credited with any exchanges you get while off (may have given a clue to the industry) so you don't get the commission even though it was your sale before going on maternity leave - the company keep the commission. As a newly married woman I am now thinking of these things

Sounds like indirect sex discrimination.

SarEl

haras_nosirrah wrote: »

Thanks for the comments.

My company are a bit of a joke. We are a team who are budgeted to have 11 members of staff (company with 1300 offices but split into divisions) and we currently have 5 with one on holiday but we are being b%%%%%ked on a daily basis for not hitting the targets set for our team (i.e. 11 members of staff)

We work in sales and if you go on maternity leave you don't get credited with any exchanges you get while off (may have given a clue to the industry) so you don't get the commission even though it was your sale before going on maternity leave - the company keep the commission. As a newly married woman I am now thinking of these things

If your rota day happens to fall on a bank hol (I get Fri and Sun off so got hit twice this year) you don't get to take another rota day as your rota day was when the shop was shut - you also don't get a day in lieu. I get 22 days hol + bank holidays.

If I didn't have a lot of repeat custom coming up in the next 2 years I probably would have gone elsewhere by now.

So - what you mean is... I posted a problem that will probably get sorted out because really, the terms of the contract are clear and someone has just screwed up again, but I really hate working for this employer and I don't think they have my best interests at heart, and gong forward this probably isn't the place I should be working but I can think of a million and one reasons to do nothing about it.

Does that about sum it up? If so - you know what to do, don't you?

KiKi

haras_nosirrah wrote: »

Thanks for the comments.

My company are a bit of a joke. We are a team who are budgeted to have 11 members of staff (company with 1300 offices but split into divisions) and we currently have 5 with one on holiday but we are being b%%%%%ked on a daily basis for not hitting the targets set for our team (i.e. 11 members of staff)

We work in sales and if you go on maternity leave you don't get credited with any exchanges you get while off (may have given a clue to the industry) so you don't get the commission even though it was your sale before going on maternity leave - the company keep the commission. As a newly married woman I am now thinking of these things

If your rota day happens to fall on a bank hol (I get Fri and Sun off so got hit twice this year) you don't get to take another rota day as your rota day was when the shop was shut - you also don't get a day in lieu. I get 22 days hol + bank holidays.

If I didn't have a lot of repeat custom coming up in the next 2 years I probably would have gone elsewhere by now.

I'm sorry you don't enjoy your job, but that's nothing to do with your pension.

If you hate your job, then I would start looking elsewhere. But seeking compensation (or validation for your complaint) for what is probably a simple mistake isn't the solution to all those other things. Leaving on the other hand...!

KiKi

SandC

If HR are looking into then it should get sorted and the full amount will probably be paid in as a lump sum. So far as extra in the form of compensation goes, this is something you will need to negotiate with them.

I advise you go on the pensions board on here, leave out any of the other employee stuff but ask if anyone can assist with the performance of the pension provider you were with - detail the date you should have had the money paid in from and how much - also most firms only pay pension contributions on basic pay, you need to know if this is the case for yours. Someone on there will be able to give you an idea whether the performance of your particular provider warrants you requesting they add extra to cover this.

For what it's worth, it was probably a communication issue. I have similar myself. Whilst HR are involved with pensions the admin for such will done by payroll and/or a pensions adminstrator and if instructions aren't given to those people then nothing will happen!